Customer Experience Associate - French
Accenture
Lisbon, Portugal
há 5 dias

In today’s business environment, growth isn’t just about building value it's fundamental to long-term business survival.

So how do organizations sustain themselves? The key is a new operating model one that's anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale.

You will deliver breakthrough business outcomes for clients by harnessing talent, data and intelligence to revolutionize their operating models.

Customer Experience Associate

Accenture Operations is looking for passionate individuals with experience on customer support services. The role involves providing assistance and guidance to customers through a variety of different channels - chat, email and phone.

The job involves checking clients accounts for several purposes as general inquiries, billing information, verifying data, support training of existing and new activity processes.

You will help customers drive results via their marketing campaigns through consultation, education, and support, demonstrating the value of the clients advertising solutions.

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