Cash Collector Trainee - 9 months Internship
Solvay
Carnaxide, Portugal
há 3 dias

General Information

Solvay is a science company whose technologies bring benefits to many aspects of daily life. With more than 24,100 employees in 64 countries, Solvay bonds people, ideas and elements to reinvent progress.

The Group seeks to create sustainable shared value for all, notably through its Solvay One Planet plan crafted around three pillars : protecting the climate, preserving resources and fostering better life.

The Group’s innovative solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices, health care applications, water and air purification systems.

Founded in 1863, Solvay today ranks among the world’s top three companies for the vast majority of its activities and delivered net sales of €10.

2 billion in 2019. Solvay is listed on Euronext Brussels (SOLB) and Paris and in the United States, where its shares (SOLVY) are traded through a Level I ADR program.

Solvay Busines Services (SBS) is the global organization supporting internal and external growth by integrating the major end-to-end administrative processes as well as the information services of the Solvay Group, through three strategic objectives : strategic agility and customer centricity, service excellence and talents and innovation.

Job Overview and Responsibilities

In this internship you will experience being integrated in Cash Collections team and :

  • Learn how to manage a portfolio of customers geographically located worlwide
  • Analyze the customers’ accounts and identifying the payment behavior of the customers;
  • Gain experience on how to work with customer by phone and e-mail to reduce the payment cycle and to ensure customers respect the payment terms agreed;
  • Identify the reasons blocking the payment and ensuring their resolution to enable the prompt payment;
  • Get to know how to answer customer questions, provide invoice copies and other documentation to facilitate customer payment;
  • Be trained in preparing reports to the different Businesses to communicate on overdue status and actions launched (be the preferred contact for every Solvay Business company);
  • Collaborate with different stakeholders (Accounts Receivable, Credit Management , Sales and Customer Service teams) to solve any issues and improve the process performance;
  • Develop and implementing initiatives to improve the process efficiency.
  • Education and Experience

  • University degree (Finance is a plus but other backgrounds are also considered)
  • No previous experience required
  • Skills

  • Fluent in English
  • Fluency in Italian would be a plus but not mandatory
  • Ready to take initiative and results oriented
  • Good telephone communication skills with developed negotiation techniques
  • Ability to follow-up and follow through with multiple tasks
  • Good verbal and written communication skills
  • Proficient in Excel
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