If you are a fluent French speaker aimed for supporting customers in an efficient way, join us.
Our client is happy to be the company where you can develop your talent in a high-energy multicultural environment, and deliver high-
quality service across multiple platforms (email, phone, and chat).
They will boost your knowledge in worldwide leading brands’ strategy, customer behavior, and market knowledge for life.
Your role :
Independent processing of incoming telephone and written customer inquiries;
Support of existing and new customers on services and product offerings;
Telephone and written order acceptance and processing;
Documentation and maintenance of the customer database;
We value :
Customer Service experience (at least 1 year in a call center or helpdesk position);
Secure PC handling and high technical affinity;
Experience to deal with demanding customers / complaint handling;
A good communicator with excellent verbal and written use of their native and English language;
Excellent level of spoken + written French;
Trust and Passionate people, able to Inspire others and Add value showing Empathy;
Good time management skills and organized with attention to details;
Able to pick up new technology quickly or with IT skills from the previous role would be beneficial;
Take responsibility to ensure expectations are exceeded;
Enjoy offering exceptional customer service;
Rational and analytical thinking;
Able to manage own time and work towards set agreed targets independently.
The offer :
Competitive salary (14 monthly payments per year);
Language bonus (14 monthly payments per year);
Monthly performance bonus and welcome bonus;
Monthly meal allowance;
Relocation Package (travel + 3 accommodation months);
Helps to find accommodation in Lisbon;
On-site kitchen, fresh fruit twice per week, and vending machines with employee discount;
Private Healthcare + Dental insurance (after 6 months);
Initial training fully paid by them and included in the contract.
Apply and join this family!
O Grupo Multipessoal tratará os dados pessoais que nos remeter através da sua candidatura, bem como dos documentos anexos, com a finalidade de gestão de contactos com candidatos no âmbito do Recrutamento e Seleção.
A resposta a este anúncio legitima este tratamento, sendo a mesma considerada como autorização e consentimento expressos.
O tratamento dos seus dados será efetuado no âmbito da política de privacidade que pode ser consultada aqui.