Area Manager - Micro Fulfillment Centers
Lisbon, Portugal
há 6 dias

About Glovo :

We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa and Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.

Our vision and ambition are not only to give everyone easy access to everything in their city, but it is also to offer our employees the job of their lives.

A job where you'll be challenged and have the most fun working in through tech-enabled experiences.

Your work-life opportunity :

In Glovo, we want to change the way consumers buy groceries, and we believe that if we want to revolutionize the industry, we need to deliver a WOW experience to our clients since this is Glovo's way.

To reach this WOW effect we are looking for an Area Manager that can manage our network of owned and operated our Glovo Micro Fulfillment Centers (warehouses) in their city, delivering a flawless experience to users bringing them their favorite goods in less than 10 minutes! This is one of Glovo’s key areas of investment and one of the fastest growing and most exciting teams at Glovo.

You will be the ultimate owner of SuperGlovo Micro Fulfillment Centers network in your city, managing operations, people and growth, and being a hero leader to your team.

Be a part of a team where you will :

  • Be the owner of the operations, ops strategy and P&L for the Glovo Micro Fulfillment Centersin your city
  • Be the ultimate owner of the operational excellence and the user experience of Glovo’s Micro Fulfillment Centers in your city by designing, implementing and constantly improving the darkstores’ operations and processes
  • Measure performance through metrics, providing feedback, and holding Store Managers and supervisors accountable for their performance and the performance of their teams
  • Manage a team of Store Managers and Supervisors with responsibility for each shift within a very fast-paced / time-critical and demanding environment
  • Manage staffing plans, schedules, quality initiatives, process change initiatives, and other Change / Six Sigma initiatives necessary to enable the Operations plans
  • Set the requirements and expectations for Store Managers, Supervisors and Pickers
  • Coordinate the expansion and launch of new Micro Fulfillment Centers in your city and other cities in your country
  • Be proactive and ensure that best practices are shared across all Micro Fulfillment Centers and shifts
  • Work closely with other teams (HR, Category Management, Finance, Facility contractors, Safety Manager, LiveOps...) to create and implement initiatives
  • Supervise the maintenance of the working environment ensuring health and safety standards across your stores
  • Achieve stock accuracy targets
  • Continuously measure and evaluate the departmental goals and all work processes, available daily labour and daily production goals
  • Improve quality and eliminate errors, reducing business costs
  • Manage and report main KPIs on a weekly basis
  • Perform administrative duties, and additional functions, as needed and determined by management
  • You have :

  • You’ll have an impressive track record in a high-volume, fast-paced distribution or logistics environment like ours
  • Team management experience
  • 3-5 years experience as an operations manager in warehousing or retail, managing multidisciplinary teams
  • Fluency in Portuguese and English
  • Working knowledge of Six Sigma tools and Lean techniques
  • Experience our Glovo Life benefits :

  • Enticing Phantom Shares plan
  • Attractive Relocation package (if applicable ;))
  • Comprehensive Private Health Insurance
  • Free monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)
  • Cool perks such as fresh fruit and healthy snacks every day, beers on Fridays, Culture Days every 2 months!
  • Discounted Gym memberships
  • Flexible working environment
  • What you’ll find when working at Glovo :

  • Gas : We work hard with energy and passion for what we do.
  • Care : We act in the best interest of a sustainable future.
  • Good vibes : We always see the positive side in every situation and act with fairness and honesty with everyone.
  • Stay Humble : We embrace mistakes and feedback to learn from them.
  • Glownership : We roll up our sleeves and get work done no matter our position and level.
  • If you believe you match these values, we look forward to meeting you! At Glovo we believe that diversity adds incredible value to our teams, our products, and our culture.

    We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact.

    It's because of this that we are committed to providing equal opportunities to talent from all backgrounds. Wanna take a peek into what it's like to work at Glovo?

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