German speaker Customer Service Representative for FedEx (m/f)
Teleperformance Portugal
LISBON, Portugal, Portugal
há 4 dias
source : Top Language Jobs

Your Role Are you excellent finding the best business solutions possible Do you love to communicate and negotiating is one of your top skills Then you are the one who we looking for this position As a customer service representative for FedEx your aim will be answering sales’ pricing inquiries from several clients actively providing discounts or any other feature related to Pricing You will be applying on a daily basis your strong verbal and written communication skills so that you can easily create a genuine customer friendly experience to all the clients We will provide you with intensive training and give you the right tools to grow within our international company Responsibility - Process sales executive’s requests and resolve customer issues - Follow all regulations according to pricing guidelines - Follow up with the sales executive daily until the issue is resolved - Finding business solutions that balance the needs of the customer - Create a win-win situation for the customer in each interaction Your Profile - Native or near native German language - Proficient oral and written communication in English (minimum B2 level) - Customer care or Sales experience (preferred) - Analytical thinking ready to detect current problems - Customer oriented - Pro-active in promoting e ective problem solving Our Offer - International career in a multicultural environment - Training and familiarization phase - Opportunity to grow in a multinational company - Accommodation in a Teleperformance apartment - Refund of initial flight expenses - Free annual flight to the homeland - Private health insurance - Free Portuguese language courses surfing soft trekking and much more Teleperformance Portugal With over 40 years of experience in connecting brands with their customers Teleperformance has become the most trusted provider of omnichannel customer solutions Always adapting we care about each customer experience We put the human touch in everything we do be it customer care technical support customer acquisition digital solutions analytics back office or other specialized services With a team of more than 10 000 employees from 95 nationalities we provide services in 35 languages Teleperformance Portugal was considered nine times the best company to work for in Portugal by the Great Place to Work Institute and the winner of the Young Talents Attraction Award in 2019 Furthermore we were awarded five times by Exame magazine as one of the best companies to work for in Portugal and the best company within our sector Also our company was the fast growing company in Portugal in the past three years by Expresso Informa D&B and Deloitte Our team is multicultural highly skilled and deeply knowledgeable with a wide range of integrated omnichannel solutions technology and the highest security standards We are trusted with billions of unique interactions worldwide and we want you to be part of it

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