Product Analyst (mid/senior)
Tidio
Lisbon, Portugal
há 1 hora
source : Just Join IT

Tableau (nice to have)

A / B testing (junior)

SQL (advanced)

Business Analysis (advanced)

We’re one of the fastest-growing IT companies in Europe. Our flagship product is a live-chat app powered by unique chatbot solutions.

As a customer experience tool, we help micro & small businesses worldwide serve their clients efficiently. We aim to develop as an organization constantly, in 2021 we were awarded a prestigious Great Place To Work certificate.

Working at Tidio means having an impact on thousands of companies and millions of their users. But our clients are not the only ones who can grow with us.

By joining Tidio, you can grow, too!

A few facts about us :

  • Every month, our widget is viewed by 510 million unique users, which is 6.2% of the global population,
  • Our product is in the TOP 5 most popular live chat solutions in the world, and our goal is to become no. 1,
  • Currently, we hire over 140 fantastic people and we plan to grow the team even bigger in the next months,
  • We manage a data warehouse of 5TB, which is still growing.
  • Would you like to see how working with us look like? Check out our #GrowWithTidio video >

    https : / / youtu.be / 8xd44wCP5LI

    Joining Tidio as a Product Analyst you will become a crucial part of our 10 people Data Team. You will work closely with the Data Analytics Team and Product Teams to support the whole department in making data-driven decisions and achieving high business performance!

    As a Product Analyst you will :

  • Support Product Managers in analyzing quantitative data; formulating correct business questions and hypotheses and conducting tests that help to validate them,
  • Define adequate product measures that allow PMs and other stakeholders to track the performance of a given product / feature,
  • Track basic metrics like adoption, conversion and retention in the scope of a given product,
  • Proactively analyze data in the scope of a given product to give recommendations on further development’s direction and improvements,
  • Take care of events and data structure needed to properly analyze given feature - preparing documentation and working with Data Engineers to provide proper data sources,
  • Design, conduct and monitor A / B tests.
  • You are the perfect fit, if you have :

  • 2+ years of experience as a business / product analyst, ideally in product analysis (with knowledge of product metrics, processes in product development and experience working with product teams),
  • Experience in creating reporting that had a significant impact on business results,
  • Ability to communicate results of analyze and your recommendations in an interesting and intuitive way,
  • Understanding of mechanisms behind behavioral data (Amplitude, Google Analytics, Mixpanel, GA4),
  • Experience in conducting A / B tests,
  • Knowledge of Excel, Google Spreadsheets, SQL and Python (Pandas) / R on an advanced level,
  • Ability to speak English fluently (min. B2).
  • Bonus cookie points will be given for :

  • Experience in SaaS / E-commerce
  • We would like to offer you :

  • A real impact on the company’s growth
  • Salary for medium position 13.000 - 18.000 net in the case of a B2B contract (or 10.800 - 14.950 PLN gross on the contract of employment).
  • Salary for senior position 18.000 - 22.000 net in the case of a B2B contract (or 14.950 - 18.250 PLN gross on the contract of employment),
  • Work with a team that continually shares knowledge and is not afraid of testing new solutions.
  • Great development opportunities company supported courses and conferences,
  • Flexible working time an optimum work-life balance is important!
  • Ability to work 100% remotely,
  • 26 days off guaranteed in a year,
  • Individual work tools Macbook Pro, Dell screen, JBL headphones? You can tailor your equipment to your needs,
  • Multisport Card or MyBenefit Cafeteria no extra charge,
  • Premium medical care (Signal Iduna) no extra charge,
  • Free access to one of the most popular e-book / audiobook services,
  • Discounts on Apple products,
  • Budget for individual English language classes,
  • Delicious coffee, fresh fruit, cereal, etc. if you happen to come by one of our offices,
  • our famous onboarding bagels on your 1st day!
  • We work digitally by design but if you prefer to work from the office you can visit us at our sites in Szczecin (al. Wojska Polskiego 81) or in Warsaw (Varso Place on Chmielna 73 https : / / cic.com / warsaw )

    What happens when you send your CV?

  • Phone call with the recruiter about the position and about the team,
  • Interview with the manager about your experience,
  • A recruitment assignment,
  • Call with feedback on the task with additional questions,
  • Offer and fireworks!
  • Don't hesitate and apply right away!

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