French Customer Service Management
Kelly Services Portugal
Lisboa
há 2 dias
source : Expresso Emprego

PARTILHAR

Kelly is looking for French Customer Service Management talents (m / f) to join one of the major global brands and the number one engine search.

The primary goal is to help companies properly use a powerful advertising tool, so they can grow digitally.

The primary responsibilities of these professionals are :

  • Perform data entry and research in various systems and tracking tools;
  • Apply knowledge of processes and related systems to assist in identifying, assessing, and resolving issues / problems;
  • Assess and resolve non-standard and standard issues or problems;
  • Seek advice and escalate issues when faced with tasks / problems outside the scope of the work.
  • Responsibility for helping customers drive results via their marketing campaigns through consultation, education, and support, demonstrating the value of the clients advertising solutions;
  • Provide vital product insights and feedback on client products
  • What are we looking for in candidates?

  • Fluency or native speaker in French, with good command of English (mandatory);
  • High school as academics level;
  • Work experience in Helpdesk, Technical Support or similar (valued);
  • Excellent knowledge as a user of MS Office products and the Internet;
  • Experience with online advertising products and social networks (valued);
  • Focus on the rigor, productivity, and quality of service provided.
  • Working place & schedules : Oeiras (Lagoas Park) & Monday to Friday, from 08 am to 05 pm

    What does our client offer?

  • Access to the most recent tools training and certifications of advertising / marketing campaigns tools;;
  • Integration in an international project and a young and dynamic team;
  • Possibility to work for one of the top 5 brands in the World;
  • Work contract since day one;
  • Working schedules between Monday to Friday;
  • Attractive Salary package.
  • Nowadays, digital is the Key to success, right? Let's embrace this evolution!t!

    A Kelly Services atua na qualidade de Agência de Emprego, em relação à presente oferta.

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