Kelly is looking for French Customer Service Management talents (m / f) to join one of the major global brands and the number one engine search.
The primary goal is to help companies properly use a powerful advertising tool, so they can grow digitally.
The primary responsibilities of these professionals are :
Perform data entry and research in various systems and tracking tools;
Apply knowledge of processes and related systems to assist in identifying, assessing, and resolving issues / problems;
Assess and resolve non-standard and standard issues or problems;
Seek advice and escalate issues when faced with tasks / problems outside the scope of the work.
Responsibility for helping customers drive results via their marketing campaigns through consultation, education, and support, demonstrating the value of the clients advertising solutions;
Provide vital product insights and feedback on client products
What are we looking for in candidates?
Fluency or native speaker in French, with good command of English (mandatory);
High school as academics level;
Work experience in Helpdesk, Technical Support or similar (valued);
Excellent knowledge as a user of MS Office products and the Internet;
Experience with online advertising products and social networks (valued);
Focus on the rigor, productivity, and quality of service provided.
Working place & schedules : Oeiras (Lagoas Park) & Monday to Friday, from 08 am to 05 pm
What does our client offer?
Access to the most recent tools training and certifications of advertising / marketing campaigns tools;;
Integration in an international project and a young and dynamic team;
Possibility to work for one of the top 5 brands in the World;
Work contract since day one;
Working schedules between Monday to Friday;
Attractive Salary package.
Nowadays, digital is the Key to success, right? Let's embrace this evolution!t!
A Kelly Services atua na qualidade de Agência de Emprego, em relação à presente oferta.