Technical Support Consultant
Noesis
Lisboa
há 3 dias

Ensure day-to-day quality of service of live applications to end-users by : o Resolving incidents o Answering user requests o Monitoring production environments o Developing a good understanding of the existing application (functional and technical) o Ensure daily communication & transition with teams from other time zones o Definition of Alerts to monitor production Qualifications : o Good understanding of the ITIL norm and practices (desirable) Domain / Technical : o Knowledge and / or experience of the financial services industry o Good understanding of SQL o Working experience with Unix and its standard command (desirable) o Basic knowledge of WebSphere TX (desirable) o Basic knowledge of Java (desirable) o Experience and ability to perform both technical and functional analysis and identify impacts (mandatory) o Experience of working with applications with many interfaces to other applications Others : o Mandatory to be fluent in English (daily working language with worldwide customers) This position implies : o On Call Duties to cover for eventual incident that may occur on weekends o Participation in planed technical validations during weekend.

Reportar esta oferta de trabalho
checkmark

Thank you for reporting this job!

Your feedback will help us improve the quality of our services.

Candidate-se
Meu email
Ao clicar em "Continue", autorizo a neuvoo a processar os meus dados e a enviar-me alertas de e-mail, conforme detalhado na Política de Privacidade da neuvoo . Posso retirar o meu consentimento ou cancelar a subscrição a qualquer momento.
Continue
Formulário de candidatura