Ensure day-to-day quality of service of live applications to end-users by : o Resolving incidents o Answering user requests o Monitoring production environments o Developing a good understanding of the existing application (functional and technical) o Ensure daily communication & transition with teams from other time zones o Definition of Alerts to monitor production Qualifications : o Good understanding of the ITIL norm and practices (desirable) Domain / Technical : o Knowledge and / or experience of the financial services industry o Good understanding of SQL o Working experience with Unix and its standard command (desirable) o Basic knowledge of WebSphere TX (desirable) o Basic knowledge of Java (desirable) o Experience and ability to perform both technical and functional analysis and identify impacts (mandatory) o Experience of working with applications with many interfaces to other applications Others : o Mandatory to be fluent in English (daily working language with worldwide customers) This position implies : o On Call Duties to cover for eventual incident that may occur on weekends o Participation in planed technical validations during weekend.
Technical Support Advisor. Dutch Speaker. Extra Bonus. City. Lisbon. Job. Customer Advisor. Sector... Sector. Join our team! As a Technical Support Advisor, you will Answer and or solve technical questions...
O Resolving incidents o Answering user requests o Monitoring production environments o Developing a good understanding of the existing application (functional and technical) o Ensure daily...
We have offices in Lisbon and Oporto and we are a specialized consultant in Management, Implementation... energy and transports.What are you going to do?Technical and functional support Corrective and...
The Associate Technical Client Support Advisor also uses their technical expertise to assist functional consultants on a as needed basis. At times, this role may be called upon to do testing on...
Extra mile'' for our customers, then you are the next. Customer Support Consultant. we are looking to... You have a previous demonstrating experience in Customer Service. Sales. Technical Support roles in a...
The best of ICT with a human touchFunção. Technical Support EngineerLocal de Trabalho. Linda a velhaPerfil Técnico Licenciatura em Engenharia Informática ou similar Experiência superior a 2...
Maintain ownership of support requests from creation to resolution in priority and date order... advantageMinimum 2 years technical experience preferredKnowledge of Pharmaceutical industryPersonal...
We hire the best people based on an evaluation of their potential and support them throughout their time... You will work with our customers on a variety of technical support issues as well as the Technical...
Our team is looking for a Consultant for the HR Core system maintenance and support in operational and project related level to join our dynamic and multicultural Global Business Services...
Job requirements. You will. Be the main point of contact for customers facing technical issues (bugs)Provide step by step technical support to customers in written or verbal form based on your...
Our new company name is N able and we are seeking a Support Engineer to come join us on this exciting... This position requires someone who is technical, organized, has excellent communication and people...
As a Technical Support Advisor, you will. Answer and or solve technical questions or problems posed by... Identify and analyze the technical issue of the customer by showing active listening and asking clear...
Technical Support EngineerOperationsThe Technical Support Engineer is part of a multilingual team that... The day to day will consist of. Second tier support of failures on platforms services, following...
Technical Support Engineer. IPTV & On Demand Lisbon, Portugal Req. 1010 Wednesday, March 17, 2021 Who... As a Technical Support Engineer you will maintain these products for our customers (units, nodes...
A. Direção de I&M Logística, Apoio Técnico e Gestão de Terminais. está a contratar um(a). Network Technical Support Coordinator. para a sua equipa de. Apoio Técnico. Swat Móvel...
German Technical Support Advisor (m f d). Standort. LisbonOur client is an American manufacturer of smart home products including thermostats, smoke detectors, and security systems including...
To support a German luxury high performance car brand. Requirements. German as the most fluent language (required) B2 level of English Flexibility to meet changing needs and varying business...
O que procuramos?. Conhecimentos sólidos de Microsoft Exchange. Experiência em Exchange Online. OnPremise. Inglês fluente. Às nossas equipas oferecemos. Integração numa empresa de ...
O que procuramos?. Conhecimentos sólidos de Microsoft Office 365. Conhecimentos nas seguintes áreas. RTC UC, Microsoft 365, principalmente Microsoft Teams e Skype for Business. Ing...
Technical Application Support experience in the Investment Banking (preferably supporting Fixed Income products such as IRD CRD derivatives, securities lending Mortgages) business Prior exposure...