Ensure day-to-day quality of service of live applications to end-users by : o Resolving incidents o Answering user requests o Monitoring production environments o Developing a good understanding of the existing application (functional and technical) o Ensure daily communication & transition with teams from other time zones o Definition of Alerts to monitor production Qualifications : o Good understanding of the ITIL norm and practices (desirable) Domain / Technical : o Knowledge and / or experience of the financial services industry o Good understanding of SQL o Working experience with Unix and its standard command (desirable) o Basic knowledge of WebSphere TX (desirable) o Basic knowledge of Java (desirable) o Experience and ability to perform both technical and functional analysis and identify impacts (mandatory) o Experience of working with applications with many interfaces to other applications Others : o Mandatory to be fluent in English (daily working language with worldwide customers) This position implies : o On Call Duties to cover for eventual incident that may occur on weekends o Participation in planed technical validations during weekend.
Technical Support Advisor. French Speaker. City. Lisbon. Job. Customer Advisor. Sector. As a Technical... Mission. As a Technical Support Advisor, you will Respond to inbound customer requests, document...
O Resolving incidents o Answering user requests o Monitoring production environments o Developing a good understanding of the existing application (functional and technical) o Ensure daily...
Supplementary occupational disability insurance and a collective health insurance We support your... In ASML everybody can grow, you decide where toYour experienceEducationHigher Technical College...
In Customer Service and Support, we are focused on how we can Empower, Help, and Advise Microsoft... You will find yourself in a different and varied technical activities. from delivering a readiness...
SEA and Google Ads Senior Consultant. French Speaker. City. Lisbon. Job. Customer Advisor. Sector... Join our amazing SEA team! Mission. As a SEA and Google Ads Senior Consultant, you will. Manage...
The Associate Technical Client Support Advisor also uses their technical expertise to assist functional consultants on a as needed basis. At times, this role may be called upon to do testing on...
O que procuramos?. Conhecimentos sólidos de Microsoft Exchange. Experiência em Exchange Online. OnPremise. Inglês fluente. Às nossas equipas oferecemos. Integração numa empresa de ...
Return to job searchPrintable FormatJob Description. Senior Technical Support Engineer (2100003Y)Job... LifeatOracleSenior Technical Support Engineer 2100003YApplicants are required to read, write, and speak...
Learn more about how you can make a difference at Hach by visiting.Reporting to the Supervisor Technical Support Iberia and working in a matrix organization.Respond to customer calls to provide...
To apply for this role, you will need to be a C2 French reading, writing, speaking and listening and a minimum of B2 English. What you will be doing. As a technical support advisor, you will be...
We are looking for a Technical Support Engineer to provide enterprise level assistance to our customers... They will rely on you to provide timely and accurate solutions to their technical problems...
Sector. Express Apply As aTechnical Support Advisor, you will bring your specialist skillset to solve... Mission. As a Technical Support Advisor, you will. Respond to inbound customer requests, document...
The Job. Provide support on customers by responding to inbound requests. document relevant case... Assist users with Pre Sales, General Inquiries and technical support issues via phone email social media...
And security systems including smart doorbells and smart locks.As a Technical Support Advisor, you will... and technical support issues via phone email chat social social messaging channels (as assigned)Respond...
We are looking for Dutch Technical Support Agents for our client, worldwide leader in technical... They are looking for Technical Support Agents to work for one of their many world famous clients...
O que procuramos?. Conhecimentos sólidos de Microsoft Office 365. Conhecimentos nas seguintes áreas. RTC UC, Microsoft 365, principalmente Microsoft Teams e Skype for Business. Ing...
Noesis is looking for professionals with the following profile Provide end user IT support in a large scale end user environment.Remote Support & In person On desk support.Work by procedures and...
Description. We are looking for a German speaking Technical Support Advisor in Lisbon!. The Company... The Role. As aTechnical Support Advisor, you will use your skill set to solve emerging issues with...
Bachelor's degree in IT, Business related discipline or equivalent experience Advanced analytical skills using Excel or other software tools People Management experience, particula...
At least 2 years of work experience in technical application support experience in the Investment Banking business Prior experience working on front office application support role for any of...