Dutch Customer Care Representative (m/f) Porto
Vertente Humana
Lisbon, Portugal
há 5 dias
source : Europe Language Jobs

Description : Vertente Humana is currently recruiting Dutch Customer Care Representative (m / f) for a renowned Multinacional Company located in Lisbon and Porto.

For applicants from all over Europe, we have prepared a transfer package which among other things includes a room in a corporate apartment, the refund of your flight to Lisbon, one free annual flight to your homeland and versatile administrative support directly after your arrival in Portugal.

Competent, friendly and efficient - that is how professional customer service looks today.

  • Be it per phone, e-mail or even chat, you will be customers' first point of contact. Responsabilities : - Customer support for bookings, purchases, or goods;
  • Assistance with concerns regarding payment transactions and questions about customer accounts; - Technical Support for a number of pc-
  • related issues; - Professional management of changes, adjustments, complaints and any other customer concerns.

  • Requirements : - Native level of written and verbal communication skills in Dutch and good understanding of English (B1 Level);
  • Good computer and internet skills; - Excellent communication skills, interpersonal skills and team spirit; - Flexibility and resilience;
  • Experience in telephone customer service / call center environment (preferred).
  • Offer : - Refund of your initial flight (9 months after contract signature); - Excellent opportunity in a leading multinational company;
  • Long-term career opportunities and job security; - Multi-awarded work environment; - Investment in training and personal development;
  • Private health insurance after 6 months of employment; - Free Portuguese language courses, water sports, soft trekking and much more for all who are interested.
  • If you have these characteristics and if you are interested in this offer, send us your CV in english with the reference Dutch-Lisbon" our "Dutch-Porto".

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