At ConvaTec, our vision is to develop pioneering trusted medical solutions to improve the lives we touch. We are a global medical technology business focused on serving people and care givers in the areas of advanced wound care, ostomy care, continence and critical care and infusion care.
We devise, develop and manufacture innovative products and services that support people with deeply personal and challenging medical conditions, helping to improve care for them and giving them greater confidence, freedom and mobility.
We are guided by our five core values, that shape the way we work, every day : Improve Care, Deliver Results, Grow Together, Own It and Do What's Right.
We are a global Group, with over 9,000 employees and in 2019, our Group generated revenues of over $1.827 billion. To learn more about ConvaTec, please visit www.
convatecgroup.com. Every day, our products improve the lives of millions of people around the world. We're hugely proud of this, which is why we're transforming our business to reach millions more.
Join us as a Materials Master Data Specialist and you'll drive progress that really means something. Purpose of role The Material Master Data Specialist will report to the Material Master Data Team Leader.
You will work closely with the Regional / Global community and Process Owners to ensure that material master data is complete and accurate and maintained to the level required to support efficient and effective operation of ConvaTec’s global processes.
This includes improving and setting standards for data quality, creating & cleansing the master data sets, processing the creation and amendments to master data, monitoring data to ensure that it meets those standards and working with business users to ensure data errors are corrected, identifying continuous improvement initiatives to ensure that master data quality is maintained.
Direct & Indirect reports None Key Duties & Responsibilities Process requests for creation, change, blocking / unblocking, extending and flagging material master data for deletion within quality targets and SLAs set Understand the structure of key data items, relationships between them and use in internal reporting Assist in the creation and maintenance of Work Instructions, Standard Operating Procedures, Policies and training material for Master Data Management Drive continuous improvement initiatives to improve existing processes towards a lean and efficient process flow Assist in the creation and embedding of Data Governance within ConvaTec.
This will include creation and maintenance of Data Owners, Data Stewards, Data Dictionaries, Data Quality Rules, etc Assist in the implementation of tools and processes to create and maintain master data Become a subject matter expert and go to person for material master data who will work with the business users to train and assist them with master data management Assist in the creation of business rules to monitor the quality of the master database Create dashboards to report master data quality on an ongoing and project basis Create and own a data cleansing process Work with the business to correct data errors found in the master data on an ongoing basis Drive continuous improvement programmes to further enhance data quality by analysing data within the database, observing and monitoring processes and working with the business to identify improvements.
Create projects where needed and work with relevant stakeholders to deliver the improvements Work with other projects to expand the use of master data within the business, for example to CRM, sales and marketing Work with the business to perform data cleanse activity to establish and maintain the master data sets Key Results Indicators & Measures of success Quality (target maximum number of errors) Responsiveness (target completion of MD requests & response to queries) Productivity % straight through processing Adherence of SLA indicators Internal customer satisfaction scores Experience (Tools) Previous material master data management experience in SAP Excellent Microsoft Office suite skills (Excel good to an advanced level) Good data manipulation skills (for ex.
in Business Intelligence or equivalent) Data Profiling and Data Quality monitoring tool e.g. Infosphere preferred Ability to establish and maintain good working relationships within a matrix organization.
Soft Skills Passionate about data and data quality Able to understand and investigate topics related to multiple business areas Analytically minded and a methodical problem solver Good interpersonal skills with excellent customer service and a can do attitude Process orientated Able to efficiently prioritize work and timely inform stakeholders on the progress Experience working with multiple countries / geographies Strong analytical skills and attention to detail.
Education / Qualifications Degree would be desirable, or relevant work related experience. Language Skills English - B2 Portuguese (if not a native speaker) - B2 Other Experience of working within a GBS environment preferred.
ConvaTec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.