Remote Dutch speaking Service Desk Agent (ref 6797)
SpotON Connections
Lisboa, Portugal
há 5 dias
source : SAPO

Descrição da Função

Dutch speaking Service Desk AgentOur client, a big operator in the IT and technology sector, is now seeking to employ highly qualified and highly motivated employees who offer a technical support services to its clients, from a multilingual 24-hour service desk.

  • ResponsibilitiesThe Service Desk Agent will provide with excellent Level 1 Technical Support to customers (B2B) by email, phone and / or chat both in Dutch and in English languagesEscalating issues to the different departments accordingly RequirementsHave excellent English and Dutch language skills (at native level)Have compelling communication and team skills;
  • Available to work on shifts basis (including night hours and weekends)Experience working in a highly demanding customer service environmentHelp desk experience and basic IT skills would be an assetAble to work under pressure and keep calm

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