TRAINING MANAGER CHANGE MANAGEMENT / PROCESS AND SYSTEM
HAYS
Lisboa, PT
há 3 dias
source : jobs4it
  • Your new companyAmerican Multinational company, leader in its market for about 75 years!Your new roleYour main task will be to develop training strategy and curriculum to support large, global transformational change program;
  • partner with relevant Change Management team for each project to ensure alignment of change impacts, job roles mapping to training;
  • and build training plans to include use of global training materials assigned to business roles with an eye to build local plans to meet business need.

  • The chosen candidate will have to work with the Change and Communications Manager and local business resources to manage the training for all impacted audiences;
  • ensure local language translation occurs with training documents stored in a location easily accessed by learners; and work with the process and technology technical teams to ensure training is accurate and complete to meet business requirements.

  • In addition, you will have to coordinate with business teams and program vendors to solidify training dates and facilitators;
  • maintain global training calendar and ensure local training materials are prepared with training classes properly equipped for learning.

    Setup self-paced learning pathways for sales associates, test user experiences and modify program assets as needed; confirm that on-

    demand learning and pathways are available 24x7 and communicated to key stakeholders, will also be your responsibility. Finally, you will have to work closely with internal team to schedule and ensure internal participation in webinars and tech reviews and define and measure program success, focusing on end user learning and adoption.

    What you will need to succeedWe are looking for a professional with a degree in Business Management, Information Technology, HR or similar academic background and who has, at least, 5 years of experience in business process and systems training development and delivery, with emphasis on sales training.

  • Someone experienced with Order to Cash and other business processes impacting the sales force and back office functions;
  • ERP training management experience and includes experience planning, managing, and deployment process and technology education to the sales forces and global business functions.

    Excellent computer skills, including Microsoft Office (Word, Excel, PowerPoint, Outlook) and training development software solutions is a plus.

  • The chosen candidate has to have experience managing multiple projects simultaneously with a high level of collaboration;
  • working with learning management systems and strong written and verbal communication skills. We are looking for someone with the ability to build Learning Delivery Models aligned with adult learning principles.

    You will have to be a team player with the ability to manage conflicts proactively and productively; have the knowledge and use of SharePoint for managing day to day activities and reports and have an excellent writing, editing and proofreading skills.

  • Finally, the ability to work well under pressure and handle multiple tasks simultaneously in an extremely fast-paced, rapidly changing environment;
  • and excellent spoken and written English and local language are all skills that are required.What you will get in returnYou will have the opportunity to work in a new and innovating project, directly connected to the company strategy and goals for the next few years.

    What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

    If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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