Cash Collections Specialist (MF)
Adecco
Lisboa, Portugal
há 9 dias
Descrição da oferta :
  • Funções
  • Main Purpose of Job :

  • To ensure that debts on company managed accounts are collected in compliance with Market Terms and Conditions;
  • To ensure collection of invalid claims, through direct customer contact and business knowledge;
  • To escalate all issues through appropriate channels and ensure the use of correct Global tools to execute tasks.
  • Responsibilities :

  • Learn and work on execution of objectives and order to cash plans in line with company strategy;
  • Manage customer / account queries to ensure sales ledger balances are clean on customer account;
  • Successful management of due and overdue balances on customer account, maximizing On Time Payment for all Customers;
  • Notify Markets of uncollectable debt risks & mitigate where possible;
  • Collection activities based on Market Collection Strategy;
  • Respond to incoming collection concerns from the customer and internal stakeholders;
  • Focus on Customer Service, ensuring good communication levels to identify and resolve problems on customer’s accounts, which could ultimately impact Sales and Working Capital of the business;
  • Execute identified business and internal controls of Collections processes;
  • Promote and support company awareness. Leverage and capture company potential through the usage of DORs / WORs / MORs / GSTD / FI / etc.;
  • Ensure compliance with company standards including effective management of SODs, updated standard routines, documentation of previous audit points, and adherence to CBP (Control Best Practices).
  • What we offer :

  • Direct contract with our client,
  • Opportunity to work in a reference company in its sector;
  • Salary conditions compatible with professional experience;
  • Dynamic and versatile work environment;
  • Initial and continuous training;
  • Location : Linda-a-Velha, Oeiras.

    To apply, please submit your resume in English to the following email : recruitment.perm adecco.com

    Requisitos :
  • Profile :
  • Profile :
  • Academic Degree, preferentially in Accounting, Finance and Economics;
  • Previous Relevant Professional Experience of 2 years minimum in similar areas;
  • Previous Customer Service or O2C experience is an advantage;
  • Prior working in SSC environment an advantage;
  • Highly developed verbal and written communication skills in Norwegian and English (other language is a plus);
  • Strong computer skills, including SAP and Microsoft Office applications (Word, PowerPoint, Excel);
  • Strong problem solving and analytical skills;
  • Strong customer focused attitude.
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