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As an Airline Reservations Advisor, you will develop your valuable technical skills while gaining a privileged view and know-how about one of the most distinguished airline companies in the world.
Responsibilities
Booking management (altering, canceling, or creating new reservations).
Assist clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential requests.
Managing the reservations back-office (ticket issuing, modification, and cancellation of reservations).
Have a unique opportunity to start working in the aviation world where you can directly contribute to the company’s fast-paced growth, and internally progress different job positions.
Your Profile
Native German and fluent English (minimum level B2).
Excellent communication skills coupled with empathy and team spirit.
Previous experience with GDS tools like Amadeus, Galileo or Sabre is preferential.
Previous experience in Customer Service or a tourism / travel representative is a plus.
For non-EU residents, it is mandatory to have a valid work permit.
What do we offer?
Competitive wages (14 monthly payments per year)
Performance bonus
Transportation allowance
Relocation package accommodation in a shared apartment for 4 months and flight reimbursement.
Additional Benefits
Work with adventurous people from over 15 nationalities
Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
We promote inter-company mobility to work at any of our sites around the world.
New and modern office located where the action is : Lisbon- Portugal.
