Food & Beverage Supervisor
Four Seasons Hotels and Resorts
Lisbon
há 5 dias

The Hotel

A luxury hotel in Lisbon, Portugal. Long considered the city's finest hotel, Four Seasons Hotel Ritz Lisbon reflects the nobility and charm of historic Portugal, and offers vistas of Eduardo VII Park, St.

George's Moorish castle, the Old Town and the Tagus River from atop one of Lisbon's seven hills. It holds 282 high luxury rooms, a high end Restaurant (Varanda) managed by Chef Pascal Meynard and Pastry Chef Fabian Nguyen, a Piano Bar, a Sushi Bar, a Spa and the most beautiful fitness center on the rooftop.

Four Seasons Hotel Ritz Lisbon holds one of the most precious art collection in the World, all available for our guests enjoyment.

The Job

Plan, organize, direct and control the work of employees and managers in the in the Food & Beverage Division while ensuring exceptional service and attention to guests.

Essential Functions :

Select, train, evaluate, lead, motivate, coach, and discipline employees and managers in multiple Food & Beverage operations and outlets to ensure that established cultural and core standards are met.

Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control while focusing on creative revenue generation solutions to maximize profit.

The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.

Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments.

Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.

Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.

Work harmoniously and professionally with co-workers and supervisors.

Knowledge, Skills and Abilities

  • One to two years previous experience in a line, supervisory or assistant manager position in Food & Beverage.
  • College degree preferably specializing in hotel management or equivalent experience is required.
  • Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures.
  • Working knowledge is generally learned on-the-job.

  • Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
  • Requires ability to operate computer equipment and other food & beverage computer systems.
  • Fluent level of English and Portuguese are required.
  • Previous hotel or luxury brand experience preferred;
  • The candidate must hold the required authorization to work in an European country.
  • What we are offering and benefits

  • Be part of a cohesive team with a singular focus on creating the best possible guest experience
  • Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons
  • Be encouraged to demonstrate your professional passion
  • Have career growth opportunities both within Four Seasons Hotel Lisbon and worldwide with our company
  • Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program
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