Customer Advisor - French and Italian- Lisbon
Webhelp
Lisbon
há 8 horas
source : joblift-fr

Customer Advisor - French and Italian- LisbonCity : LisbonJob : Customer AdvisorSector : Travel & TourismWebhelp is a multinational company, present in 35 countries with more than 50 000 employees and is a global leader in business process outsourcing.

Webhelp is growing in Portugal since 2015 and has over 1000 employees and counting!Your missionYou will work for one of our world-

renowned clients and your main tasks can include :

  • Offering information, solutions and advise customers regarding the company’s services
  • Contribute to a positive customer experience through a responsible treatment of each contact
  • Achievement of the performance targets defined by the projectProfile
  • Native or fluent in French (minimum C1) with a good level of Italian (level B2)
  • Good command of English (minimum B2)
  • Previous experience in customer service, tourism or travel is a plus
  • Availability to work in rotating shifts (schedules depending on the project)
  • Excellent listening and communication skills
  • Positive attitude and team spirit
  • For non-EU residents it is mandatory to have a valid work permitWhat we offer
  • Opportunity to be part of a challenging and fast paced environment
  • Possibility to collaborate with some of the biggest brands in the industry
  • Free training, professional development and career evolution
  • A multicultural and inclusive environment
  • Attractive benefits pack that includes a performance bonus, meal allowance, transportation allowance, two extra salaries, private Health Insurance + dental plan (after six months), English speaking Doctor on site, among others
  • If living abroad, we offer a relocation package that includes : one to three months of free accommodation, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400€
  • Work Place Lisbon, Portugal
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