Detalhe da Função
Elevus is recruting a Customer Support Administrative for a producer and supplier of industrial and medical gases company that provides advanced gas technologies and innovative solutions.
Purpose of the position :
Resolve all queries from customers and sales colleagues in a high efficient and timely manner ensuring customer’s loyalty and enhance Customer Experience.
Complex Claims handling according to Service Level Agreement;
Excellent ability to build and maintain business relationship with clients;
Managing and resolving customer critical / urgent business situations;
Billing Process management;
Supports continuous process improvement and quality;
Deliver a high-quality service.
Problem solving skills;
Customer service experience (desirable)
High School Degree
Native or fluency in the Dutch langauge