Client Service Officer Dutch Speaker
Elevus People and Business Results
Maia, Portugal
há 3 dias
source : SAPO

Detalhe da Função

Elevus is recruting a Customer Support Administrative for a producer and supplier of industrial and medical gases company that provides advanced gas technologies and innovative solutions.

Purpose of the position :

Resolve all queries from customers and sales colleagues in a high efficient and timely manner ensuring customer’s loyalty and enhance Customer Experience.

Responsabilities :

  • Complex Claims handling according to Service Level Agreement;
  • Excellent ability to build and maintain business relationship with clients;
  • Managing and resolving customer critical / urgent business situations;
  • Billing Process management;
  • Supports continuous process improvement and quality;
  • Deliver a high-quality service.
  • Profile :

  • Customer focus;
  • Problem solving skills;
  • Customer service experience (desirable)
  • High School Degree
  • Native or fluency in the Dutch langauge
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