Operational Service Manager
HCCM Consulting
Lisboa, PT
há 1 dia
source : ITJobs

HCCM Consulting, SA has been distinguished since 1995 for its experience in the sectors of banking, insurance, public services, energy, retail, telecommunications and industry, both nationally and internationally.

It has more than 120 resources and is organized into 6 business lines :

  • Advisory;
  • Enterprise Applications SAP;
  • Managed Services;
  • Professional Services;
  • RAD Rapid Application Delivery Outsystems;
  • Web & Application Development Microsoft.
  • Since July 2021, HCCM Consulting is a multinational company, belonging to the Aman Group, headquartered in Tel Aviv, Israel.

    The Aman Group (with more than 2,500 employees) has a wide range of products and services in the IT industry : software and application development, implementation and development of projects in Salesforce, Cybersecurity, business management solutions, knowledge management, Business Analytics and professional services.

    Function : Operational Service Manager (m / f)

    Desired Skills and expertise :

  • Experience of managing teams (recruitment, appraisal, development);
  • Knowledge of basic Service Management concepts (Incident & Problem Management, Change Management, Request Fulfilment);
  • Experience of service reporting & trend analysis;
  • Knowledge of GDPR its implications on IT Service Delivery;
  • Experience with Application and Data Security principles and Cloud services;
  • Fluency in English
  • We offer :

  • Career development possibility;
  • Integration in a fast-growing company;
  • Integration in a young and dynamic team;
  • Interested candidates can apply through by sending us a detailed CV. Please indicate the reference nº IT21-11-Operational Manager- in the subject.

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