Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do.
We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.
We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.
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To grow and develop TowerCo business over time creating and executing a Strategic Account Plan in order to deliver higher return to our shareholders and more value to our customers. Key tasks are :
Create and execute Sales and Account Plan for TowerCo Portugal
Lead the relationship with Network Operators ( Vodafone and Third party Operators ) establishing strong partnerships over time
Develop new accounts in the B2B marketplace and Public Administration in order to grow our business over time and expand our customer base strongly beyond operators.
Responsibility in the development and profitability of account plans
Management of the existing Framework Contracts and new contracts leading relevant amendments with TowerCo Topco team to adapt it to the needs of the new environment.
Create and develop new business opportunities, and identifying risks and mitigation plans
Ensure E2E vision and track the customer satisfaction (SLA s, ..)
Business development : Identify new business opportunities with operators and enterprise customers over and above the existing sales plan
Leverage Vodafone Enterprise channels with a joint go to market strategy
Support the definition and implementation of strategies to expand our commercial capillarity (collaboration with Vodafone business areas specially Enterprise and Technology , establishment of commercial channels, ...)
Participate in the different cross projects launched within Topco and with other TowerCo countries to leverage and support strongly best practices
Account Management Plan for Portugal;
Commercial strategy for existing and new accounts;
Owns targets for Sales Acquisition & Retention, profitability for Portugal;
Responsible for acquisition of new customers and develop / grow the business with existing operators accounts;
Manage day2day relationships with MNOs, 3rd parties, B2B, gov. bodies;
Manage local strategic tenders.
University master’s degree, M.B.A. is a plus;
Accredited broad knowledge in telecommunication networks and infrastructure;
Extensive experience in managing complex commercial accounts (negotiations, contract & change management) in preferably technological organizations;
Experience in the commercial delivery of contracts, preferably in telecommunications; Ability to develop and improve income accounts with complex cost structures;
Ability to identify inefficient and recommended processes and implement changes.
Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.
We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.
We actively encourage everyone to consider becoming a part of our journey.