IT Support Engineer
DECSKILL
Lisboa, PT
há 6 dias
source : ITJobs

IT SUPPORT ENGINEER

Decskill is a 100% Portuguese technological company, founded in 2014, and we currently have more than 200 employees. Decskill operates in both national and international markets, with offices in Lisbon, Oporto and A Coruña, capable to provide services to any location in the national territory.

How can Decskill be an accelerator to your career?

  • We currently operate in 3 major areas : outsourcing by DECSKILL; augmented reality and computer vision products and solutions, by PROSKILL;
  • and Agile training and coaching, by GETSKILL.

    The success of Decskill is built from the inside out, with talented employees and constant evolution, with innovative aspirations and a commitment to make a difference.

    We are searching for an IT Support Engineer to work in Porto or Lisbon!

    Responsibilities :

  • Provide 1st and 2nd level technical support across a broad range of technical disciplines;
  • Prioritize and resolve faults or queries on the full range of systems across all clients;
  • Suggest methods to build and implement measurable improvements to the services, undertaking project work and the implementation of change by performing a QA after any work;
  • Troubleshoot issues relating to the network, database, infrastructure, applications or security;
  • Contribute to serious incident, change and problem management.
  • Requirements :

  • CET or Degree in fields related to IT;
  • Knowledge of ITIL framework and processes;
  • Some experience with : Operating systems : Windows, Linux and Solaris;Databases : MS SQL or Oracle;Monitoring Systems : Nagios;
  • Network : Juniper and Cisco;Security : TCP / IP, TCPdump, Nessus or Snort.

  • Good communication skills in English.
  • If you’re interested in this job please send your CV in English to with the reference BV / ITSE .

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