Operational Excellence Manager
Michael Page Portugal
Portugal Portugal
há 2 dias
source : expressoemprego

Descriçăo da oferta

Our client is looking for an Operational Excellence Manager to support country team.

Main Responsibilities

  • Develop, upgrade and calculate incentive systems for all promotional lines.
  • Implement and manage standardized tools, systems, analytics and performance dashboards.
  • Align strategic company and promotional line objectives with sales and promotion plans and incentives schemes.
  • Coordinate development of innovative digital initiatives such as websites, applications or platforms by working closely with marketing team.
  • Manage the commercial related financial systems / platforms in order to support sales and marketing activities.
  • Design and manage customer excellence projects within the affiliate and the region.
  • Develop training proposals according to the needs.
  • Manage multichannel activities according to the digital governance policy.
  • Support the financial processes dedicated to the sales and marketing activities.
  • Ideal Profile

  • Experience in a customer-facing Customer Excellence / SFE role with strong customer Focus.
  • Knowledge of pharmaceutical support tools / systems : CRM / Veeva, IQVIA, Spotfire.
  • Ability to Lead people through change, creating a culture of openness and trust.
  • Understanding the impact of commercial activities in the market.
  • Adept at multi-tasking, with excellent organizational and problem-solving skills.
  • Fluency in English, both written and spoken.
  • Job Offer

    Great opportunity for your professional development having a key position on the company.

    O que procuramos

    Operational Excellence Manager

    Contacto da Michael Page

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