Swedish Customer Advisor for Svea Solar - Lisbon, Portugal
Sitel Portugal
Lisbon, Portugal
há 8 horas
source : Europe Language Jobs

Description

Come and work with us.Do you want to provide support for one of the biggest solar energy companies in Europe?Are you Swedish native or fluent with strong English communication skills?

Looking to make your career in a multicultural environment in sunny and happy Lisbon? So we have the perfect opportunity for you! Your future project : join our Swedish Customer Support team.

Svea Solar was nominated as one of the top green tech companies in Europe and, from the very start, our client's vision has been to lead the shift to a more sustainable future by providing smart, innovative and accessible solutions for going solar.

  • As a customer service specialist in this project, your daily responsibilities will include : Provide the highest level of support to our customers via phone and email on a range of issuesGive accurate, valid and complete information by using the right proceduresBe the owner of the customer query and ensuring a timely resolution and responseBuild meaningful relationship, answering customers questions in a courteous, friendly, and professional mannerMeet and exceed our customer service quality goals, compliance regulations and productivity targetsCreate amazing customer experience that people value and we are proud ofBe responsible to follow the direction of management and provide feedback To succeed in the role, you will need to have : Native or proficient level of Swedish (C2)Intermediate level of English (at least B2) both verbal and writtenStrong communication skills –
  • with excellent phone conversation skills, attentive listening and superior writing skillsAnalytical and problem solving skills with strong attention to detailDesire to learn and advance, be a curious investigator and problem solverMust hold EU citizenship or valid work permit for PortugalBe a local candidate or willing to relocate to Portugal Benefits.

  • What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves. Competitive wagesPaid professional trainingEmployee discountsPrivate healthcare &
  • dental insurance (after six months of employment)Growth opportunities through various development programsFun and engaging company-wide initiatives, including our SitelFit wellness programJob stabilityLife-long skills and experienceExcellent work culture Join the #SitelLife Our success lies in our diversity, and our differences are our strength.

    We are an equal opportunity company and we value and respect diversity. You choose where you want to go; we help you get there! Apply today!

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