This role can be located anywhere in Poland or Portugal"
What You’ll Do?
In this role you will support Cisco Network Services Orchestration, our industry-leading orchestration platform for hybrid networks.
It provides comprehensive lifecycle service automation to enable our customers to craft and deliver high-quality services faster and more easily.
Also, you will be given the opportunity to support other automation / orchestration Cisco solutions built around NSO.
You will also have exposure to Linux systems, network programmable environment as well as containerized software environments, while providing support to our customers across the globe.
Who You Are
Problem solver : You know how to tackle problems. You are analytical in your approach.
Empathy : You're able to keep customers happy and stress levels down during difficult situations. You dream about customer success.
Technical Savvy : You seek to be an authority in your technology field.
Here are some of the skills we look for :
We'll be very impressed if you can also show some of these :
What’s in it for You?
You will become industry leading top networking automation / orchestration expert with outstanding world-class problem solving and troubleshooting skills.
In TAC each new case brings a new challenge and a new customer with a new network infrastructure to troubleshoot.
You will get targeted training helping you to ramp up your knowledge based on a multiple phased learning plan.
The training process spans across many months and includes experience not available outside the TAC organization. You will also get a personal mentor to guide you and to support you during the initial months to ensure your success.
We offer free / unlimited access to any of Cisco’s hardware and software products from across the entire Cisco portfolio.
As part of solving issues for customers and reproducing customer environments you will have access to a worldwide network of 24 / 7 dedicated internal Cisco Labs that span across several locations worldwide where you can find any device, model or even module.
If you enjoy configuration and setting up network devices, this is the job for you!
You participate in new product introductions and internal projects from your primary domain of expertise but also have the possibility to be involved in any of the other available technology domains.
We will also encourage and support you in official accreditation by offering study materials / labs as well as financial help to achieve your Cisco certifications.
You will be able to acquire communication and client engagement skills by being exposed to customers from all over the world, running wide variety of network set-up’s.
Working hours : Monday Friday 8am 4pm (with periodic weekend shifts on Saturday or Sunday 8am 2pm with additional monetary and day off compensation).
We Are Cisco
WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re old (36 years strong) and only about hardware, but we’re also a software company.
And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you can’t put us in a box!
But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.
We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are.
Passion for technology and world changing? Be you, with us!