Dutch-speaking Customer Service (m / f / x) for leading Hotel Group From now in full time in Lisbon Grafton rekrutiert im Auftrag seiner Kunden europaweit Fach- und Führungskräfte.
Your Task - Dutch-speaking Customer Support on spoken and written Channels - Advice on the selection and booking of hotels - Create suitable quotes based on the Dutch-speaking traveler's wishes and needs, and then book directly - Acceptance of complaints and appropriate active treatment of the same - Professional management of booking changes, adjustments and any other customer concerns Your Profile - High level knowledge of written and spoken Dutch language - Excellent communication skills coupled with empathy and team spirit - Basic understanding of the English language for internal company communication - EU citizenship or work permit for Portugal - Work experience in the tourism industry desirable Our Offer - We take over administrative activities and offer a company apartment - A dutch-speaking career abroad in cooperation with various market leaders - At the beginning, a specially designed introductory training course - Flight costs will be covered, in addition one paid flight to the individual home country every 12 months - Portuguese language courses and various leisure activities are free of charge
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