IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients.
Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.
Purpose of roles
You’ll be responsible for managing end-to-end delivery of data management services for single / multi-service projects, ensuring quality deliverables on time and within budget, to customer satisfaction.
Provide comprehensive data management expertise to Clinical Data Management (CDM) team to provide high quality data management products that meet customer needs.
Direct the team in areas of project planning, execution and close-out, financial management, communications and milestone deliverables.
Data Team Lead
Provide leadership and vision to the team
Manage and deliver several large scale, high complexity / non-standard aspect studies across a range of customers / sponsors and Therapeutic areas
Manage customers / sponsors at both Study and Programme Level
Manage delivery of areas requiring specific expertise (e.g Process, Finance)
Client Management :
Serve as primary point of contact for customer on data management deliverables
Provide project management expertise working with customer data managers, key decision makers and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise
Provide input for and perform direct negotiations with customer, e.g., timelines, financial, process, resources
Maintain strong customer relationships
Ensure open communications with customer and Quintiles management to manage and meet contractual obligations
Service Management :
Meet with Data Operations Coordinator (DOC) and / or Data Operations team members on a regular basis to ensure milestones meet timelines and quality deliverables
Establish strong communications with Data Operations team, functional leads, project managers and all other stake holders
Support DM service delivery with comprehensive DM process and technical expertise in executing projects
Serve as the escalation point for unresolved data issues; work with client data managers, vendors, internal team members for resolution
Work with functional manager(s) to ensure appropriate resources are assigned to meet project deliverables
Create and / or review and sign-off on all data management plan (DMP) documents
Implement proactive quality management plan / s. Identify any service and quality issues with agreed upon specifications per the DMP and contract / SOW and work with functional manager(s) to resolve
Track service performance and provide leadership to identify root causes of issues and implement remedial actions
Maintain internal tracking databases and systems
Data Team Lead Minimum Education & Experience
Bachelor’s Degree, or educational equivalent, in health, clinical, biological or mathematical sciences, or related field, and a minimum of 5 years direct Data Management experience, including 3 or more years as a CDM project lead;
or equivalent combination of education, training and experience