Company Description *Welcome to Bosch*Cars drive autonomously, machines speak to each other, and houses become smarter. At Bosch, we turn these visions into reality to improve the quality of life for people all over the world.
Start something big and become a part of forward thinkers where you can create something remarkable : Invented for life.
The Bosch unit in Ovar belongs to the Building Technologies division and is focused on bringing solutions to the market that are shaping the smart cities of the future.
The company develops and produces innovative solutions for security and communication systems, fire alarms and electronic displays.
With about 1200 employees, its success lies in the highly specialized and innovative team and technological know-how. Job Description Your responsibilities as Senior Service Project Leader will be : *Leadership Functions Develop and implement a service strategy for BU VS products across all regions* Develop a communication concept for services for BU VS products* Support company initiatives, policies and processes* Guide the deployment of BT-ASA initiatives with the global structure.
Propose and / or develop process improvements for BT-ASA and the entire ASA product service management team, specifically with respect to* spare part creation,* packaging of spare parts* management of security certificates in products that have an IP connectivity*Communication on Product Support Organize and lead routine telcos with Service Center Technical Supervisors* Direct change control communications from ECNs and CARs (via SBs or SILs)* Manage milestone information within product lifecycles*New Product Support Participate and contribute within product development teams* Define support concept, serviceability and field solutions via the Product Service Plan (PSP)* Ensure service and support requirements are addressed in PEP*Quality and Process Improvement * * Function as Quality liaison for information sharing within ASA* Serve as an information resource to others within ASA*Process Integration and Development Interface to major projects (via PMM)* Develop interfaces to CSO planning* Identify and develop new ASA services for revenue* Collect and forward end-user / customer as well as internal feedback on BU products to BU / MKP and BU / QMM to improve functionality and usability Sony branded products Qualifications *What distinguishes you : Bachelor’s / Master's degree in Engineering.
Experience in a Technical Support, Repair, Manufacturing or Engineering function.* Strong IT background and detailed understanding of AIOT processes and functionalities including cyber security and remote connectivity* Good knowledge of product life cycle management.
Ability to identify service requirements and translate these requirements into product requirements.* Very strong communication and writing skills in English required.
Availability to travel (both domestic and international).* Must be able to work independently and within teams, is a self-starter and flexible.
Must be customer focused and service oriented. Additional Information *What we offer you : *Challenges in an international environment career opportunities in one of the best companies in the world flexible hours medical services discounts for employees sports and health related activities canteen good access to public transports space for creativity.
Success stories don t just happen. They are made... Make it happen! We are looking forward to your application!*