Advertisers Support (m/f) Hebrew, Arabic
Personalbüro U. Herrmann
Lisboa, Portugal
há 6 horas
source : Emprego XL

Start : asapContact : personalbuero.u.herrmann gmx.deDUTIES AND RESPONSIBILITIES : Provide support to small and medium sized businesses using various channels (chat, email and telephone)Provide pre and post-sales support for all self-service productsImprove the advertising experience and satisfaction by resolving technical issues, reporting bugs, guiding the users on the platform, and helping them to use its tools and featuresIdentify trends and solve problems facing multiple SMB clientsDeliver a positive attitude towards the brandMaintain and update all job-related administrative forms.

REQUIREMENTS : Native / fluent in Hebrew or Arabic, oral and written. Fluent in English (at least B2 level)Minimum 6 months experience in Customer service rolesKnowledge of advertisement industry will be considered as an advantageEligible to work in EU or Portuguese residency statusComputer literate with sound knowledge of Microsoft Office packageExcellent communication skillsResourceful personality that can adapt and remain calm in all situationsAbility to work independently, while being team player at the same time.

BENEFITS : Excellent remuneration package based on experience, skills and performanceBe part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphereGuidance and tools to reach your full potential.

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