Job Description : About Hiscox
As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.
We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other.
We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.
Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve.
We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.
Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.
We currently have an opening for an IT Delivery Manager based in Lisbon, whose primary focus will be on delivery of the IT change that targets a set of European business areas (e.
g. including countries / regions such as France and Iberia or; Germany and Benelux), further referenced on this document as target business areas .
This role will focus on the following main pillars :
The role is responsible for delivering change through IT Projects or Agile Factories while maintaining context and follow-up on delivery activities (through participating on regular monthly Portfolio Review meetings) for the supported business areas.
It should be able to determine a clear understanding of the business ambition and engage with IT engineering teams, being fully accountable for the definition, design and delivery of an IT solution that is fit for purpose.
This is a hands on’ role and will involve the building of strong productive relationships with the managers and staff within the Business and across IT to achieve in context application change.
Accountable for all the IT change delivery for the target business areas. This includes managing the relationships with the engineering teams and any external resources or 3rd party teams involved in the delivery of the IT elements of the portfolio.
Accountable for the success of the IT delivery for a subset of European projects, tracking on budget, time, quality and the overall success against initial business case.
Manage an appropriate set of processes and controls across the portfolio to ensure that IT projects and services are delivered to the agreed criteria and service levels, keeping a drive for continuous improvement.
Ensure that changes are delivered in accordance with our Architecture and Change management principles (TAG, CAB...)Ad-hoc support for the Group Project Manager Team Lead and the team in general
Contribute to the ongoing evolution and implementation of an effective broader European IT strategyWork with the relevant internal (business leaders, CTO, HoIT, Lead Architect) and external (vendors, consultancies) teams to investigate technology developments that could be exploited in order to deliver tangible business value.
This includes proper management of delivery, prioritisation, expectations, etc. fostering a solid business / IT partnership.
Ensure that the communication is timely, relevant and transparent, with clear and unambiguous understanding around priorities, risks and issues, so that expectations are correctly set and managed.
Person Specification :
Other European languages would be an advantage.
Knowledge of Agile or iterative methodologies and terminology.