Slovenian Customer Advisor for Abbott - Portugal
Sitel Portugal
Lisbon, Portugal
há 6 dias
source : Europe Language Jobs

Description

Come and work with us.

Do you want to contribute to healthcare and well-being around the world?

Slovenian

native or fluent with strong

English

communication skills?

Looking to make your career in a multicultural environment in sunny and happy

Lisbon

So we have the perfect opportunity for you!

Your future project : join our

Slovenian Customer Support

Abbott

create breakthrough products in diagnostics, medical devices, nutrition and branded generic pharmaceuticals that help people lead healthier lives, full of unlimited possibilities.

As a customer service specialist in this project, your daily responsibilities will include :

Provide first contact resolutions to customer queries regarding Freestyle Libre and other glucose meter devices

Offer specialized customer support through written and phone communication

Provide information regarding purchasing procedures, orders' tracking, and deliveries

Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner

Meet and exceed our customer service quality goals, compliance regulations and productivity targets

Create amazing customer experience that people value and we are proud of

Be responsible to follow the direction of management and provide feedback

Join the #SitelLife

Our success lies in our diversity, and our differences are our strength. We are an equal opportunity company and we value and respect diversity.

You choose where you want to go; we help you get there!

Requirements

To succeed in the role, you will need to have :

Native or proficient level of

Slovenian (C2)

Intermediate level of English (at least B2) both verbal and written

Strong communication skills with excellent phone conversation skills, attentive listening and superior writing skills

Analytical and problem solving skills with strong attention to detail

Desire to learn and advance, be a curious investigator and problem solver

High-speed internet access and appropriate conditions for remote work

Must hold EU citizenship or valid work permit for Portugal

Be a local candidate or willing to relocate to sunny Lisbon, Portugal

Benefits.

What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.

Competitive wages and stability

Private healthcare & dental insurance (after six months of employment)

Continuous learning / development opportunities and competitive career opportunities

A safe, friendly, creative, innovative and technological organization

International and multicultural environment (celebrations, our SitelFit wellness program, initiatives to develop your skills and events to increase the team spirit)

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