Customer Operations Specialist
Michael Page
Lisboa, Distrito de Lisboa, Portugal
há 5 dias
source : JobLeads

We're looking for a candidate to fill this position in an exciting company.

  • Acknowledging the orders within the set time frame and promptly making amendments to existing orders when required;
  • Work in close cooperation with the Local partners to understand Customers' needs and develop Supply Chain solutions;
  • Processing of orders received by dealers and direct customers in a fast and accurate way;
  • Create relationships with local Industry organizations to gain external insights;
  • Create relationships at multiple levels within the Customers' organization to pursue internal objectives in term of KPIs;
  • Analysis of KPI's to understand services and efficiency trends and detects opportunities for improvement with customers;
  • Guaranteeing internal alignment with Sales, Finance and Supply Chain teams for his specific Customers.
  • More than 2 years of experience in Supply Chain area in a multinational environment;
  • SAP knowledge;
  • Fluent French, spoken and written;
  • Analytical capacity and attention to detail;
  • Capacity of prioritization and autonomy.
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