At Talkdesk, our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk, with vertical teams responsible for all the decisions under their services.
Through our Agile Coaches, we promote agile and collaborative practices, we are huge fans of Scrum, pair programming and we won’t let a single line of code reach production without peer code reviews.
We strongly believe that the only true authority stems from knowledge, not from position and we always treat others with respect, deference and patience.
We are looking for DevOps engineer who can help us design, build, and maintain high-performance, scalable, and reliable services.
As Talkdesk provides a Contact Center service, we play a very critical role in our Customer’s business operations and therefore need to provide a highly available and fault tolerant service.
As a DevOps Engineer at Talkdesk you will build, run, and maintain components that serve as the infrastructure foundation for the rest of Talkdesk, with the objective of having the least manual intervention possible, while also ensuring high availability and reliability of those components.
You will also partner with other product engineering teams to help make their services more performant, scalable, observable and reliable.
We believe in a DevOps philosophy where every engineering team at Talkdesk should be responsible for the software they build and deploy and DevOps engineers play a critical role in ensuring that the teams have the tools, practices, and expertise to make that happen in a blame free culture.
Responsibilities include :
Skills and Qualifications :
Nice to haves / Pluses :
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance.
To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.