This is a remote job, and candidates must be based in Lisboa, Portugal.
Darkroom is a vertically integrated digital agency pioneering the next generation of consumer-facing brands.
IT Operations Manager tackles our organization’s toughest technical problems and drives technical excellence at all levels, working with Darkroom’s leadership to support execution of the organization's vision.
The Operations Manager is a person who cares deeply about the technical side of operations and making sure that everything is running smoothly for our systems.
This person possesses an expert technical understanding of the intersection of development and operations, monitoring and management tools, and deployment processes and tools.
This will be a high visibility role, as you will partner with designers, account managers, project managers, and outside vendors to help transform Darkroom’s products and services.
We are looking for a hands-on manager that will both lead the team, partner with their peers, and develop scalable solutions with the team.
What You’ll Do :
Grow and lead a team of Software engineers
Assign and monitor work of Darkroom’s technical personnel, ensuring that website and application development and deployment is done in the best possible way
Implement quality control and review systems through development and deployment processes
Collaborate with Digital Project Managers to manage and appropriately escalate delivery impediments, risks, issues, and changes associated with product development initiatives
Build repeatable infrastructure framework and processes to support multiple engineering staff and products
Communicate cross functionally with UI / UX designers, project managers, and ad agency account managers to determine deadlines and prioritize work for the Operations team
What You’ll Need :
2+ years of Operations Manager or related experience with gradually increasing responsibilities
4+ years of Operations and demonstrated understanding of Operations and technical quality control processes, artifacts, and tools
An ability to drive to big picture goals and milestones while evaluating and maintaining a strong attention to detail
Strong sense of personal responsibility and accountability for delivering high quality work, both personally and at a team level
Demonstrated ability in people management, strategic planning, risk management, change management, and project management
An ability to quickly identify and drive to the optimal solution when presented with a series of constraints
Ability to work effectively with cross-functional teams
Excellent communication, interpersonal, and documentation skills
Fun, fast-paced startup environment located where the most talented people want to live. Employee hubs include Los Angeles, New York, Ukraine, and Albania, and Portugal.
Every role makes a difference - shape your own career path and company culture
International, motivated team with flat hierarchies
Attractive opportunities for growth
Competitive salary based on experience level
Darkweek, Unlimited Vacation Policy, and Holidays : Rebooting is one of the most important parts of growth. At Darkroom, you have access to an unlimited vacation policy, our annual Darkweek full office closure, and all public holidays of your country of origin throughout the year to keep you recharged and sharp.
Work on the best with the best : we are highly selective with who we work with both clients and team members. Our business development process is characterized by finding right-fit, category-leading brands.
We look for the people to match.