Ria Financial Services
Lisboa, PT
há 2 dias

Job Descripcion

Being part of our retail team means that :

  • You enjoy working in a customer facing role,
  • You are driven by providing excellent customer services,
  • You are confident in handling our customer’s money in a fast-paced environment,
  • You appreciate diversity and have the necessary skills to communicate effectively when resolving customer concerns,
  • You are friendly, collaborative and have a positive attitude.
  • What you will do on daily basis :

  • Interact with customers face to face to receive and process all of Ria’s products such as money transfers, money orders, selling and buying foreign currency;
  • Accurately verify or enter the customer’s information on our systems;
  • Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations;
  • Recognise problems, issues or complaints during queries and propose solutions or escalate to the management team;
  • Keep up to date with Ria’s products, services and policies;
  • Balance your cash register and prepare cash for bank deposit;
  • Prepare your daily transactions record;
  • Perform other duties as assigned or requested by your colleagues and superiors.
  • What we will look for you to have :

  • Ability to work flexible schedules, including weekends;
  • Some computer knowledge with ability to use MS Word and Excel;
  • Cash handling experience is highly preferred;
  • Strong customer service skills;
  • A valid work permit is a must.
  • Your positive attitude and effective communication skills will be essential to work alongside your team members and create outstanding services for the customers.

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