Business Process Management Specialist
BNP Paribas Personal Finance
Lisbon, Lisbon, Portugal
há 15 horas

About the job

This position is part of the Group Strategic Sourcing Services (GS2S) - Purchasing Solutions & Digital (PS&D) department staffing.

The Business Process team is in charge of delivering process analysis and business processes modelling aligned with the standard model of the BNPP Group.

The team is also in charge of the support to the management on general PS&D governance topics and related projects.

We are looking for someone who is passionate about organization, has initiative and autonomy, and is able to adapt to the needs and priorities.

Your Main Activities Are

  • Have a strong understanding of business process improvement, ability to challenge current practice and provide possible solution options for consideration
  • Participate in the implementation of the new projects
  • Promote the agility and fluidity of the process
  • Develop and implement process solutions to improve operational efficiency
  • Support change management by working closely with internal customers, business and operational teams
  • Ensure that training material and documentation is delivered to support the end user during and after the implementation
  • Identify risks and issues in business processes and systems by applying quality & integrity criteria to his / her perimeter / scope of responsibility
  • Projects evolution follow up, PS&D Management meetings preparation and also Project Committees preparation
  • Ensure good communication with Management, business Lines and Project & operational teams
  • Profile and Skills to Success

  • Bachelors degree in computer sciences / finance / economics / management or similar;
  • Professional experience of at least 5 years of experience in process analysis, project management or consultancy
  • Solid experience in process modelling using MS Visio or similar
  • Proficiency in Office tools Suite (Excel, PowerPoint, Word, Visio) is mandatory
  • Quick self-starter, pro-active attitude, autonomy
  • Ability to multitask and adapt to changing priorities in a fast-paced and dynamic environment
  • Ability to synthetize and to give feedbacks to management and peers
  • Strong organizational skills, rigor and excellent attention to detail
  • Strong analytical and problem solving skills
  • Ability to work with international locations
  • Ability to work under tight deadlines and to respect priorities
  • Ability to integrate a large and diverse multicultural environment and promote a strong team spirit
  • Excellent communication skills (spoken & written)
  • Knowledge of foreign languages : English (B2 Level, CECRL certificate) mandatory and French is a plus
  • Why joining BNP Paribas?

  • Leading banking institution
  • BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history.

    It has a presence in 72 countries, with around 200 000 Employees including more than 150 000 in Europe.

  • Our presence in Portugal Present in Portugal
  • Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 6.500 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.

  • International reach
  • Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success.

    BNP Paribas holds key positions in its three core operating divisions : Domestic Markets and International Financial Services for retail banking and specialised financial services, and Corporate & Institutional Banking for corporate and institutional clients.

    In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas also enjoys top positions in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific.

  • Diversity and Inclusion commitment
  • BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

    Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity.

    We strive to reflect the society we live in, while keeping with the image of our clients.

    To find out more on why you should join BNP Paribas visit https : / / bnpp.lk / why-BNP-Paribas-Portugal

  • Please note that only applications submitted in English will be considered.
  • In case you are selected for this role, further documentation will be requested to support your hiring process.
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