Global Process Owner
Kelly Services Portugal
há 3 dias
source : Expresso Emprego


Kelly Services is currently recruiting a Global Process Owner for Source To Pay, for a multinational in the Healthcare sector.

The location can be either in Lisbon or United Kingdom.

Purpose of role

As a Global Process Owner, you will foster a mindset of continuous improvement, translating the strategy into action. You will typically lead an operating unit or are a subject matter expert.

You are accountable for the assessment, development and execution of the end to end, within the defined Source to Pay process (S2P) where you will identify and drive activities that will embrace best practice in terms of process strategy, engagement and governance.

Working closely with key functional partners you will demonstrate clear ownership for your processes and champion best practice.

Key Duties & Responsibilities

  • Developing vision, strategy and performance objectives for the S2P end to end process, and engage with business and other process owners to communicate strategy / objectives and understand their requirements and dependencies
  • Ensure the strategy for the S2P processes enable the Service Delivery Model
  • Engage with Technology, defining technology requirements, ensuring their successful deployment with the support of key stakeholders, primarily focusing on the S2P process
  • Engage with Data, influencing the inputs which the S2P process will transform into defined outputs;
  • Validate initiatives across the business and other end to end processes, building investment cases as required and develop a roll-out plan in line with process excellence methodology
  • Be the guardian of S2P policies, process standards and best practice in the company to ensure that they are implemented consistently across the business and that improvements are deployed globally
  • Oversee the implementation of improvement initiatives
  • Define performance metrics for the processes (cycle time, cost, capacity, etc) and their targets
  • Manage and refine all relevant policies and procedures related to the S2P process with the support of key stakeholders
  • Ensure internal and external audit issues relating to the process deficiencies are investigated and resolved
  • Experience relevant to this job

  • Proven record in shaping, managing and delivering global S2P transformation, with strong project experience, including change leadership in new ways of working
  • Experience in driving the implementation of global, technology enabled, end-to-end processes and governance models including;
  • process design, IT requirements definition, IT solution evaluation and selection, systems testing and implementation.

    Skills relevant to this job

  • Educated to degree level in relevant subject (or relevant industry exp.)
  • Business case development and influencing senior stakeholders
  • Project Management (Prince, MSP certified or equivalent)
  • Process Excellence - LEAN / Six Sigma Certified (desirable)
  • Operating within a matrix management structure
  • A Kelly Services atua na qualidade de Agência de Emprego, em relação à presente oferta.

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