Retail Operations Manager - (French speaking)
há 5 dias

Ready to lead, disrupt and reinvent the sleep industry? We are Emma The Sleep Company . We revolutionize sleep by pushing the boundaries of what technology can do for rest.

Our aim is to awaken people's best by enhancing their sleep. We are one of Europe’s fastest-growing sleep innovation companies with 850 + team members representing over 65 nationalities at our international offices in Frankfurt, Manila, Lisbon, and Shanghai and Mexico City.

Your mission, if you accept it

  • You are our first contact point for our B2B clients and internal operations.
  • You take over the coordination with our suppliers and logistics suppliers.
  • You coordinate all the expedition process of our products, from the manufacturer to the final customers.
  • You are responsible for the good execution of our B2B clients’ request, the processing of entering orders and claims, the follow-up and supervision of the orders and dates of delivery.
  • You control and analyze the relevant KPI.
  • You are responsible for the maintenance of system data.
  • You work closely with key accounts management and sales managers.
  • In your toolbox :

  • You studied in the domains of business and / or logistics.
  • You are a fast learner; you have an analytical approach of new tasks and problems.
  • New projects stimulate you and challenges motivate you.
  • You are conceptually strong and very organized.
  • You work independently, autonomously and in a structured way, and you are process oriented.
  • You have very good English proficiencies; you have a good team spirit.
  • Good knowledge of MS Office, especially Excel.
  • What Emma can Bring you

  • Part of the wonderful French team operating on both Frankfurt and Lisbon offices
  • A full autonomy from day one, we will always be there to give you advice when needed
  • The opportunity to collaborate with multinational teams
  • The possibility to build up your network with experts, key accounts partners and stakeholders all over Europe
  • A friendly environment in our Frankfurt office. Your dog can join as well !
  • All the tools you need to build up your project and to reach your targets
  • Always something to do, to learn. We swap team often to share best practices
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