Job Description : About Hiscox
Who are we?
Hiscox is an international specialist insurer and reinsurer. We provide market leading products and excellent service to individuals and businesses with unusual and often complicated insurance needs.
We cover reinsurance and insurance risks that range from marine, terrorism, aerospace, technology, media and professional indemnity through to high value personal insurance, such as homes and contents, fine art, luxury motor, and kidnap and ransom, and are market leaders in many of our chosen areas.
We currently have an opening for an IT Business Analyst based in our Lisbon office to work on a variety of projects for our European insurance business.
Work with the European business, particularly our Iberia business unit, to understand and analyse requirements and be seen as a trusted advisor.
Have a thorough understanding of Insurance business processes and be able to identify areas for process improvement.
Build strong productive customer focused relationships with the Business, IT teams and third parties.
Needs to be an independent thinker, and a key contributor in supporting the project manager towards successful delivery of projects.
Have the ability to manage small IT projects end to end.
Produce high quality business requirements documentation (such as requirements specifications, user stories, use cases and acceptance criteria) and detailed technical requirements specifications (such as data models, ER diagrams, UML models).
Holding requirements gathering sessions, capturing meeting minutes, following up on action items, reporting project status, and ownership of project documentation.
Managing scope creep and clearly communicating with stakeholders on feasibility and effort analysis.
Working closely with the Development and Testing teams through out the project lifecycle to ensure that the requirements are understood and development is aligned.
Reviewing test cases and test plans from the System Test team, negotiate testing scope and timelines, review test scripts, review defects raised.
Driving the UAT with the business users, which includes performing some parts of the UAT, providing test scenarios and training to the business users, reviewing defects raised.
Maintaining risks and issues logs and actively managing the mitigation strategies.
Communicating regularly with the project team members, the IT leadership, European Business Stakeholders, and Project Sponsors to provide appropriate requirements related status updates.
Expected to work with managers and staff within the European Business and across IT as well with external partners and vendors across a number of geographies (in order to deliver the projects).
Person Specification :
More than five years’ experience of working as a business analyst in an IT environment. Exposure to 3rd party integration & EDI solutions would be a real advantage.
Excellent English written and verbal communication skills, capable of working with people at all levels within and external to the business.
Spanish would be a real advantage.
Good understanding of Insurance processes and terminology.
Experience in soliciting and documenting requirements using a variety of styles and techniques.
Experience working with distributed teams and relationship building with stakeholders.
Experience of the full project life cycle and use of the appropriate controls at each step.
Experience with Agile or iterative methodologies and terminology.
Ability to combine soft influencing, persuasion and consultancy skills with leadership qualities that encourage business leaders to positively respond to questions, and requests to meet deadlines.
Creative, proactive, logical and innovative and will not just accept the status quo.
Results driven, with the energy and determination to succeed in a fast paced environment where the pace of response and leadership is critical to success.
BA / BSc Degree in a relevant subject.
Hiscox offers an environment where you are encouraged to grow with the team and this is an exciting time to be joining this fast growing organisation.
There will be plenty of opportunity for on the job career development within a supportive environment.
Diversity and Working Patterns
At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success.
We have also learned over the past 15 months that working life doesn’t always have to in the office, and when it’s safe to do so, we will be introducing a hybrid way of working to encourage a healthy work life balance.
We see it as the best of both worlds : structure and sociability on one hand, and independence and flexibility on the other.