HR Administration Team Leader - English Speaker
Bosch Group
Lisboa, Lisboa, PT
há 6 dias

Company Description At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives.

Our promise to our associates is rock-solid : we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.

With over 300 specialized associates and around 15 nationalities, Bosch activities in Lisbon are focusing on sales, marketing, communication, training, nearshoring services and shared support for human resources services to Europe.

The diversity, commitment and know-how of the team are the key success factors of this organization.Our HR Service Europe was established as the first cross-border HR service within Bosch.

We provide support and development of IT infrastructure tools, data management, training, recruitment and administration to over 40 countries worldwide.

As five-star service provider for our internal divisions, Bosch Global Business Services offers End-to-End processes that ensure the best possible customer experience.

Our long-term aim is to process all services from anywhere in the world and provide our solutions around the clock.Working with us means being part of a diverse team, with dynamic colleagues as digital innovation center for internal business processes driving success together.

Join our team as Future-Makers, Solution Innovators & Design Thinkers and help us to offer services that empower people to create technology that is invented for life.

Job Description Team supervision and coordinate operations as specified in the service agreements and within KPI standards.

The position helps bond operations to department strategy and goals via communication between management and stakeholders / customers.

  • Duties and responsibilities : Lead the team with multiple stakeholders / customers;* First point of contact and customer relationship manager (CRM);
  • Process expert driving, process scoping and mapping followed time and effort analysis with the aim of resource optimization;
  • Proactively drive continuous process improvements, operational efficiencies, implements corrective measures after aligning with impacted stakeholders;
  • Managing expectations of the different services and stakeholders while ensuring business continuity;* Set team targets in alignment with department and division strategy / targets, manages resource allocation, recruitments for the team, escalations and quality topics;
  • Consult and aid the customers / stakeholders with process and policy expertise;* Be involved with department projects mostly as project lead or at least as project team member;
  • Be part of the department leadership for location / department related common issues and for defining strategic way forward;
  • Identify and drive measures to obtain cost efficiencies within respective scope of control. Qualifications *What distinguishes you : * * Team leading of back-office operations expertise in HR shared services industry or core HR functions;
  • HR and / or shares services project conceptualization and deployment experience preferred;* Exposure to SAP, good hold over Microsoft tools etc.
  • is added advantage;* Team leading of back-office operations expertise in HR shared services industry or core HR functions;
  • University Degree in HR / Management / Economics etc. (Preferred);* English : C1 Mandatory. *Soft-Skills : Problem solver and ability to firefight in stressful environment;
  • Prioritize and delegate;* Ability to communicate (assertively if required), motivate the team and influence the team and stakeholder;
  • Ability to proactively resolve problems;* Ability to comprehend and think from a department perspective and not only from a team perspective.
  • Additional Information *What we offer you : *Challenges in an international environment career opportunities in one of the best companies in the world flexible hours medical services discounts for employees sports and health related activities canteen good access to public transports space for creativity.

  • Success stories don t just happen. They are made... Make it happen! We are looking forward to your application!*
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