In this role as Credit & Collections Specialist, you will be interacting directly with the customer Account Payable departments to progress chase invoice approvals and payments.
You will have the greatest responsibility to manage key / critical customer relationships and building collaboration, including establishing team work and handover points between PM, Order Management and Customer Operations teams.
As you will be supporting the Americas' market, the work schedule will be 8h between 11 : 00AM and midnight.
Your responsibilities will be to :
Proactively tracks and collects Trade Debts & Advanced payments (when cash request is issued)
Provides visibility and supports follow up of invoice disputes
Collaborates with the customer to improve invoice approval and payment lead times
Provides forecast of expected payment of open items for current quarter
Ensure Receivables Management Tool correctly represents latest status of AR open items
Increases the speed at which customer’s open items move to cash
Challenge any failure in the process preventing fast turn-around of invoices, i.e. disputes
Provide status and trade debtor reports for customer and CT meetings
Supports achievement of customer Overdue and cash targets
Supports CTC / Asset Controllers with Sales of Receivables administration, Due date amendments, provide accurate cash forecasting
Highlights E2E process improvements when inefficiencies exist
Follow-up liquidation cases (if any)
Degree in Economics, Finance, Business Administration or any other related field;
Fluent language skills in Spanish and English is mandatory. Portuguese is a plus;
Problem Solving / Organization / Prioritization skills;
Expert knowledge in MS Excel;
Relationship building, able to build collaborative partnerships with internal and external teams;
Business Orientation (Credit / Collections / Sales / OM);
Working across boundaries and with virtual teams;
Contract Management knowledge preferable.