Cash Collection Dutch and French (M/F)
Adecco Recursos Humanos, ETT, Lda
Lisboa
há 3 horas
source : Ofertas de Emprego

Adecco Human Resources is, through its Shared Service Center Recruitment team, currently searching and hiring French and Dutch English Speaking candidates for a role of French and Dutch Cash Collection in Oeiras.

Descrição / Funções :

Responsibilities

  • Manage customer / account queries to ensure sales ledger balances are clean on customer account;
  • Successful management of due and overdue balances on customer account, maximizing On Time Payment for all Customers;
  • Notify Markets of uncollectable debt risks & mitigate where possible;
  • Collection activities based on Market Collection Strategy;
  • Respond to incoming collection concerns from the customer and internal stakeholders;
  • Focus on Customer Service, ensuring good communication levels to identify and resolve problems on customer?s accounts;
  • Analyse and check KPIs on quality of services provided and present during Daily Operational Reviews (DOR?s);
  • Participate in KPIs trends (SLAs), root cause analysis of mistakes / errors and problem solving;
  • Execute identified business and internal controls of Collections processes;
  • Review and propose updates, through company, to the Standard Routines due to legal or process changes.
  • Requisitos : Requirements

    Requirements

  • Degree in Business, Finance, Economics or similar;
  • Previous experience in Collection or Finance area is an advantage;
  • Proficiency in English, French and Dutch;
  • Strong computer skills, including Microsoft Office applications (Word, PowerPoint, Excel) and SAP is a plus;
  • Strong problem solving and analytical skills;
  • High Customer Service skills;
  • Able to propose and implement improvements in procedures.
  • Oferece-se : We offer

    We offer

  • Opportunity to work in a reference company in its sector;
  • Salary conditions compatible with professional experience;
  • Dynamic and versatile work environment;
  • Work contract with our client;
  • Initial and continuous training.
  • Location : Linda-a-Velha, Oeiras.

    Tipo de oferta : Full-time

    Reportar esta oferta de trabalho
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Candidate-se
    Meu e-mail
    Ao clicar em "Continue", autorizo a neuvoo a processar os meus dados e a enviar-me alertas de e-mail, conforme detalhado na Política de Privacidade da neuvoo . Posso retirar o meu consentimento ou cancelar a subscrição a qualquer momento.
    Continue
    Formulário de candidatura