Scope of Work
As Bartender, I fully comprehend the vision of Six Senses Douro Valley to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.
By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests and develop hosts to be the very best they can be.
I will fully embrace and safeguard the overall Wellness philosophy, concepts and programs. I will ensure that all wellness brand initiatives are fully embraced, and I will participate regularly in our Mission Wellness activities.
As one of the pillars of Wellness, I will safeguard the Eat With Six Senses program and make sure that this program and all other nutritional brand initiatives are fully embraced within the Food & Beverage department.
All aspects of these wellness and nutrition initiatives will be adopted and implemented throughout the operation with particular focus on growing or making our own products.
Sustainability is at the core of everything we do at Six Senses. I will ensure to follow all directives on environmental protection and preservation, re usage and minimum wastage, purchasing and packaging such as the abolition of single use plastic.
I will maintain a harmonious and sensitive approach to our environment and cultural surroundings.
In this role, I will assume full responsibility for the efficient operation of all department tasks to provide exceptional products and services within brand operating standards.
I will assist to ensure that all set policies, procedures, best practices are in place and rigorously enforced.
A high standard of personal appearance, grooming and hygiene, plus comprehensive knowledge of safety, security and emergency procedures will be maintained in line with brand and statutory requirements.
All activities within the department will be carried out ethically, honestly and within the parameters of local law.
An important part of the role is to interact with guests and hosts in a professional, courteous and positive manner and proactively seek feedback, using guest name whenever possible.
I am responsible for an exceptional guest experience. In the event of guest complaints, I will effectively carry out service recovery or charge our hosts to do so to the satisfaction of guests.
I have full knowledge of all facilities and services offered by the resort including all room categories as well as their location and layout.
Qualification : To execute the position of Bartender, I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results.
I possess a minimum hospitality diploma degree from a recognized hospitality school and more than one year’s experience in a similar operational role.
I have experience in cocktail-making, beverage service and garnishing. I have excellent knowledge of wines, spirits and mixed drinks.
I am a personally involved, visible and proactive host with excellent organizational skills. I have an intuitive sense of product and service quality, a passion for excellence and an understanding of the sophisticated needs of the luxury customer and I have experience and I am able to work in a cross cultural environment positively.
Technical skills include Advanced MS Office Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including MICROS point of sell platforms.
I have knowledge of hotel or resort and policies on discounts food promotion etc.
I am familiar with Food and beverage terminology, application, operation, wine service, costs, menu development food and hygiene codes and controlling inventory.
I have an excellent command of written and spoken English with some knowledge of the local language and customs.
I will maintain a thorough understanding of Six Senses in terms of guidelines, rules and regulations, brand and operating standards, facilities and services.
Accommodation Provided : No Benefit : Uniforms
Others to be discussed during interview process