German-speaking Content Moderator in back-office - Portugal
Multilingual Jobs Worldwide
Porto, Porto District, Portugal
há 3 dias
source : JobsFactor

You want to start your new career in Portugal?

We are looking for a German-speaking Content Reviewer in beautiful Porto to work with a virtual reality platform!

Core Responsibilities :

  • Deliver service to our customers according to Key Performance Indicator ( KPIs’)
  • Clarify customer requirements
  • Listen attentively to customer needs and concerns
  • Be friendly and professional when in contact with customers
  • Maintain / build basic knowledge of client products and / or services
  • Preparation of complete and accurate work
  • Participation in activities designed to improve customer satisfaction and business performance
  • Offer additional products and / or services
  • Track, document and retrieve information in call-tracking database
  • Respond to customer inquiries by referring them
  • Requirements :

  • German-speaking at C1 level
  • High school diploma (+ 3 to 6 months of relevant experience preferred)
  • Courteous with strong customer service orientation
  • Strong computer navigation skills and PC Knowledge
  • Strong communication skills, both written and verbally
  • Reliable with attention to detail
  • Skilled in multi-tasking; including flexibility and adaptation to changes
  • Tolerance for repetitive work in a fast-paced, high production work environment
  • Ability to work in a team, as well as independently
  • Patience in customer contact situations; including maintaining a pleasant and professional tone and manner
  • Conditions :

  • Working hours : between Monday to Sunday in rotative shifts : 18h 08h; 2 days off
  • Salary : Very competitive salary + meal allowance
  • Relocation package : The company offers a relocation package including flight tickets and hotel accommodation
  • About Multilingual Jobs Worldwide

    Multilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world.

    Over the past 2 years we have recruited and helped over 1200 multilingual speakers to land their dream job with our partners in over 28 different countries.

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