Senior Credit Specialist
H.B. Fuller
Mindelo, Porto, Portugal
há 3 dias


The Senior Credit Specialist reports to the EIMEA Credit & Collections Team Leader and has primary responsibility to manage a customer portfolio throughout the accounts receivable cycle.

New account setup, follow up with past due accounts, order release management, credit risk review. All of this in collaboration with internal and external stakeholders (Customer, Sales, Customer Service and others).

The scope of the accountability includes assigned portfolio of accounts receivable in a range of 500 to 1.500 customer accounts and 5 to 20 million EUR of accounts receivable


Customer Portfolio Management :

  • Collection of past due accounts receivable
  • Monitor accounts receivable aging and initiate routine collection follow up for assigned accounts.
  • Escalate delinquency and dispute issues to Sales, Customer Service, Credit Analyst, or Manager based on response.
  • Ensure payments are received in a timely manner aligned with company working capital targets.
  • Negotiate and communicate credit risk mitigation strategies with Customer and / or Sales.
  • Order holds for over limit and aging conditions
  • Address customer orders held systematically for over limit and aging conditions with appropriate HBF resource Analyst, Manager, Customer Service, Sales or Customer based on the issues and scope of the exposure.
  • Support for accounts receivable reporting and transaction processing
  • Review credit notes issued and coordinate resolution within established guidelines.
  • Follow up with accounts that take unearned discounts in accordance with established process.
  • Support Cash and Banks team with payment allocation.
  • Customer account setup and maintenance within assigned approval authority
  • Analyze commercial and financial information.
  • Recommend Credit Limit and credit Risk Rating.
  • Recommend a credit risk mitigation strategy, if necessary.
  • Customer Credit Risk Assessment :

  • Review customer risk assessment for customer accounts assigned by Manager or Senior C&C team member
  • Submit analysis for approval, including risk rating and credit limit recommendation
  • Other duties as assigned by Manager to support Credit & Collection process :

  • Participate in process improvement and other team projects.
  • Support Credit & Collection team members.
  • Assemble established reports for department management reporting or audit processes.
  • Minimum Requirements

  • College Degree
  • 2 or more years of business office experience
  • Fluent in French / German / Italian / Spanish written & verbal communication skills
  • Demonstrated English written & verbal communication skills
  • Ability to work independently and as a team member
  • Business communication skills / Experience contacting customers
  • Intermediate Microsoft Office skills
  • At H.B. Fuller, we are proud to be an Equal Opportunity Employer and are committed to providing all applicants and employees with equal employment opportunity.

    We subscribe to the Office of Federal Contract Compliance Programs (OFCCP) policy of employing and promoting individuals based on their merits, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, marital status, citizenship status, or any other protected classification.

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