product & quality analyst (m/f)
Randstad
LISBOA
há 5 dias

job description

Randstad Professionals is the brand of Randstad Group focused on the recruitment of Middle & Top Management.

Our client is a multinational insurance Company, a worldwide reference in this sector. We are currently searching for a Quality & Governance Analyst (m / f).

skills

  • University degree, preference Business, Management or Economics;
  • Lean Six Sigma an advantage;
  • Excellent skills in both English and Portuguese, both verbal and written;
  • Minimum 3 years experience in a similar position;
  • Excellent numeric and analytical skills;
  • Knowledge of insurance industry would be an advantage;
  • responsibilities

  • Identify and maintain a listing of key product processes;
  • Identify opportunities to improve operation efficiencies / customer experience;
  • Design and implement quality checks on key processes including broker audits;
  • Management of day to day quality activities including monitoring results;
  • Support the development of a delegated authority’s structure with the day to day management of same once embedded;
  • Review and ongoing maintenance of Personal & Commercial Lines Underwriting;
  • Input into the annual review of policies and procedure;
  • Involvement in key department projects and key initiatives from a risk and process efficiency perspective;
  • Ensure good relationships between product owner and team members;
  • benefits

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