Support Engineer
Microsoft
Lisbon, Lisbon, Portugal
há 2 dias

Windows Devices and Deployment Support Engineer

Microsoft envisions a mobile-first, cloud-empowered world. A world of endless possibilities. A world where passionate innovators come to collaborate in order to empower every person and every organization on the planet to achieve more.

We’re a glimpse ahead, reinventing the way we work, play, learn and do business. Bring your vision to ours!

Role overview :

The Windows Devices and Deployment Support Engineer is a trusted advisor to fellow IT Professionals, using broad and in-depth troubleshooting skills and product knowledge to solve challenging technical problems.

Frequently, these problems will not only be technically complex, but will also require a customer oriented mindset. You will have a chance to contribute to keeping up and running various environments for some of the world’s largest companies.

Responsibilities

Key responsibilities :

  • We are looking for people who :
  • Qualifications

    Technical Requirement :

    Must :

    Preferred two years of experience and advanced knowledge in configuring, administrating and troubleshooting of Microsoft® Windows Products including, Windows Server 2008 / R2 / Windows 7, Windows Server Windows 10 / Server 2016 / Server 2019.

    Industry experience in deploying, configuring, administrating and troubleshooting Windows Operating Systems.

    Ideally :

    Knowledge of Datacenter technologies (Administration of Operating Systems, Virtualization, Storage, Backup, Failover Clustering, Update Services).

    Knowledge of Desktop technologies (Setup and Deployment, Activation, Servicing Windows, Bitlocker encryption, Devices).

    Knowledge of Windows debugging and Windows Internals is a plus.

  • However-
  • If you do not possess in-depth knowledge of the above, we require you to have general IT knowledge we can build upon, coupled with high desire and motivation to develop yourself into a technology expert.

    We offer a new hire ramp-up program with a senior mentor, diverse technical and soft-skill training and access to Microsoft certifications and possibility to travel abroad for professional development.

    We are a diverse team delivering industry-leading services across the globe. We strive to be our customers’ and partners’ trusted advisors, by helping them through our expertise to fuel some of the largest and most complex IT solutions in the world.

    We are constantly exposed to cutting-edge software, services and devices and are proud to shape future technologies. We grow professionally through coaching from experienced mentors and through focused career development programs reaching into a wide range of opportunities.

    We take care of each engineer in our team through diverse benefits. We take your career seriously at Microsoft and will ensure that we provide regular reviews throughout the year to offer continuous feedback and support to inspire you, develop your skills and ensure your personal satisfaction and growth.

    The Microsoft performance philosophy recognizes higher performance with bigger rewards through a formal annual performance review.

    Please note that your resume will be entered in our database and may be used in further recruitment events. Only suitable candidates will be contacted.

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