Join the world’s largest virtual company!Work from anywhere Flexible hours Training & travel opportunities Scopic is seeking a skilled Remote Software Operations Manager to join our team of 250+ professionals in over 40 countries.
We are looking for a proactive, data-driven professional we can trust with the rigorous task of ensuring our projects are running as effectively and efficiently as possible.
This is a full-time, home-based position. The Remote Software Operations Manager will work to prevent and resolve complex situations with clients, monitor higher level project aspects (payments, rates, etc.
and handle escalations. This is an ideal position for motivated individuals with business-oriented mindset and strong client relations skills, looking for a diverse, fast-paced, fully remote environment.Responsibilities :
Liaise with Accounting / Finance to assess, maintain, and improve project profitability
Monitor project, ensure the delivery dates and important deadlines
Manage clients and their expectations, address clients’ concerns, and resolve any escalation
Lead the rate increases and other project-related changes
Lead or help with creation of non-project management materials (policies, guides, trainings)
Help educate their department members on new policies created by other departments as well as ensure the implementation of these policiesSuccessful candidates will be :
Highly proficient in the English language
Comfortable with self-organization, prioritization, and multi-tasking in a dynamic environment
Independently motivated self-starters with strong work ethic
Strongly skilled in report tracking
Industrious and energetic
Detail-oriented but still able to see the big picture
Diplomatic but able to provide direct feedback when it is needed
Receptive to constructive feedback and interested in growth and self-improvement
Able to manage stress with a positive attitude, even in challenging s