Customer Support Advisor – English Speaker
WEBHELP Group
Lisbon, Portugal
há 2 dias
source : Top Language Jobs

To support our development, we are looking for Customer Support Advisors to work for a global leader in the technology field.

Your future project Help Customers : Manage customer expectations through a calm and empathetic stance and feel excited when you are successful in resolving their cases.

Strive to maintain and improve customer satisfaction level.Master the IT skills : Improve your technical skills by troubleshooting issues related with electronic equipment.

Moreover, escalate potential service issues to the appropriate level (when necessary).Grow Professionally : Improve your unique skills by actively engaging with customers and receiving consistent guidance and feedback from our dedicated team leaders.

Progress in your career according to performance and project requirements. Who we’re seeking YOU speak English fluently (level C1 / C2).

YOU have outstanding communication skillsYOU have a positive attitude and team spiritYOU are Customer service orientedYOU are curious, proactive, and have a problem-

solving mentalityYOU are flexible and stress resilient What benefits we ll offer you Benefits package : Performance bonus, meal allowance, two extra salaries per year, free transportationFull time schedule with a rotational shift pattern (8am 8pm)Continuous and fully paid trainingLife at our companyWork with adventurous people from over 15 nationalitiesNew and modern office located ten minutes away from the beachWe promote inter-

company mobility to work at any of our sites around the worldBenefit from our modern amenities, many discounts in local businesses, company parties, events and much more!Location : Oeiras (Tagus Park)

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