Customer Support Advisor
Randstad Portugal
Porto, Portugal
há 15 horas
source : SAPO

Detalhe da Função

Are you that friend who always helps others with household tasks? What if you could do that in a bigger scale assisting potential customers in finding people to help them solve maintenance issues, decoration, etc., in their own homes?

What if you could do it by joining a young and dynamic team in a rapidly growing American company? And what if this role could make your daily tasks diverse and challenging by allowing you to contact suppliers and customers through several platforms?

Sounds tempting?

Then read further to know all the details pertaining this position. If you think you have what we are looking for don’t hesitate to apply and be a part of the customer support team for this completely innovative project.

descrição da função / job description

Your mission :

  • Helping customers find the necessary information about the services they are looking for. You’ll have to question, listen and use your ability to help others to make an unforgettable customer experience;
  • Find the best solution for each person because the most important thing is that every customer has found a solution to their problem at the end of the day.
  • requisitos / requirements

  • You are fluent in German and English (eliminatory factor);
  • You are able to do your work in different platforms. If you are a frequent social media user and you love using apps then you certainly have the dexterity we are looking for.
  • In every customer interaction you are the friend who always has the right solution. You probably won’t have the answer for everything but thanks to your empathy the customer will always have a good impression of the company you’re representing!
  • oferta / offer

    What we have to offer :

  • Salary up to 1232€ / month;
  • Modern facilities and a youthful and relaxed atmosphere;
  • Workplace with a lot of public transport alternatives nearby (located in Matosinhos, Oporto);
  • 100€ transportation allowance for those who live 20km away from the workplace;
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