Customer Support � Asian Languages Speaker
WebHelp
Lisboa
há 14 dias
source : ABC Emprego

Webhelp is a multinational company, present in 35 countries with more than 50 000 employees and is a global leader in business process outsourcing.

Webhelp is growing in Portugal since 2015 and has over 1000 employees and counting!

Your mission

You will work for one of our world-renowned clients and your main tasks can include :

Offering information, solutions and advise customers regarding the company s services

Contribute to a positive customer experience through a responsible treatment of each contact

Achievement of the performance targets defined by the project

Profile

Native or fluent in Korean (Hangul), Japanese, Thai, Vietnamese

Good command of English (minimum B2)

Previous experience in customer service, tourism or travel is a plus

Availability to work in rotating shifts (schedules depending on the project)

Excellent listening and communication skills

Positive attitude and team spirit

What we offer

Opportunity to be part of a challenging and fast paced environment

Possibility to collaborate with some of the biggest brands in the industry

Free training, professional development and career evolution

Multicultural and inclusive environment

Attractive benefits pack that includes a performance bonus, meal allowance, transportation allowance, two extra salaries, private Health Insurance + dental plan (after six months), English speaking Doctor on site, among others

If living abroad, we offer a relocation package that includes : three months of free accommodation, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400

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