Upselling and Financial Advisor French Speaker
City : Lisbon
Job : Customer Advisor
Gain a privileged view and know-how of a fast-growing credit web platform.
Your future project
As an Upselling and Financial Advisor - French Speaker, you will :
Assist customers who have a pre-accepted request in the entity via Outbound / Inbound calls
Advise and answer the client questions about the product
Present, promote and sell products using solid arguments
Management of emails of inquiries, incidents, and claims of customers
Receive and classify the requests and documentation of new clients
Provide support in the integration and adaptation of business processes
Collect information for the entity's area of operations.
Commercial activities : upsell and cross-sell using the company portfolio (such as selling an Insurance related to the credit)
We are looking for
Native or Proficient French and fluent English (B2)
Excellent communication skills coupled with empathy and team spirit
Previous experience in Customer Service or a credit recovery experience is a plus
Analytical Capability and the Credit Cycle Overview
Commercial and Upselling skills
For non-EU residents, it is mandatory to have a valid work permit.
Currently living in Lisbon and with Immediate Availability
We offer you
Competitive wages (14 monthly payments per year)
Health insurance with a dental plan (after 6 months contract)
Possibility to work from home until is possible and safe to start working in our offices.
Life at our company
Work with adventurous people from over 15 nationalities
Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
We promote inter-company mobility to work at any of our sites around the world.
New and modern office located where the action is : Lisbon- Portugal.
Lisbon Customer Advisor - French 529